Job Description

Service Engineer (Solar Industry) - Kota Damansara

The Service Engineer will be responsible for generators’ testing, installation, repair and customer training; and he will be responsible for the daily operation of the repair center in Malaysia.

Responsibilities:

• Handle the daily operation related issues, to ensure a good operation status of the repair center.
• Solve the technical problems by domestic / oversea customers in Asia, with communicating colleagues in HQ and Asia as necessary, to ensure the good running status of the generators at customer site.
• Repair generators in repair center in efficiency of time, cost and quality, to achieve the output target.
• Maintain the repair center’s test equipment, to ensure its best efficiency of the daily running.
• Test, Install, repair and do customer training at customer side in Southeast Asia, to ensure the good running status of the installed generators at customer site.
• Proactively promote the service sales product to customer by customer visit and customer call, to support the service revenue growth of the repair center.
• Collect customer info, to support the sales, application and business development activities.
• Complete other tasks assigned from the direct supervisor per business requirement.

The Service Engineer will be responsible for generators’ testing, installation, repair and customer training; and he will be responsible for the daily operation of the repair center in Malaysia.

Responsibilities:

• Handle the daily operation related issues, to ensure a good operation status of the repair center.
• Solve the technical problems by domestic / oversea customers in Asia, with communicating colleagues in HQ and Asia as necessary, to ensure the good running status of the generators at customer site.
• Repair generators in repair center in efficiency of time, cost and quality, to achieve the output target.
• Maintain the repair center’s test equipment, to ensure its best efficiency of the daily running.
• Test, Install, repair and do customer training at customer side in Southeast Asia, to ensure the good running status of the installed generators at customer site.
• Proactively promote the service sales product to customer by customer visit and customer call, to support the service revenue growth of the repair center.
• Collect customer info, to support the sales, application and business development activities.
• Complete other tasks assigned from the direct supervisor per business requirement.

• Prefer bachelor’s degree in major of electrical, electronics and related.
• Prefer min. 1 to 5 years working experience in electronics and related.
• Have knowledge background with plasma generator’s electronic logical circuit, electrical schematic, and components’ function.
• Have knowledge background of the manufacturing equipment, technical process, and the application of the plasma generator in solar industry. Corresponding knowledge of Low-E and semicon industry is a plus.
• Good communicate skill and could communicate with all Asia customers and global colleagues in English via call and E-mail.
• Strong sense of high integrity, reliability, responsibility, and customer orientation.
• Able to handle multi-tasks from different topics.
• Ability to handle issue independently, open-minded and with a team spirit.
• Ability to continuously learn.
• Be able to have frequent business travel
• Strong anti-pressure ability.
• Observe the regulations of company but not limited on Employee’s handbook and code of conduct.
• 4 positions available (senior and junior)

Job Requirements