Service Engineer

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Job Description

Service Engineer (Solar Industry) - Kota Damansara

The Service Engineer will be responsible for generators’ testing, installation, repair and customer training; and he will be responsible for the daily operation of the repair center in Malaysia.

Responsibilities:

  • Handle the daily operation related issues, to ensure a good operation status of the repair center.
  • Solve the technical problems by domestic / oversea customers in Asia, with communicating colleagues in HQ and Asia as necessary, to ensure the good running status of the generators at customer site.
  • Repair generators in repair center in efficiency of time, cost and quality, to achieve the output target.
  • Maintain the repair center’s test equipment, to ensure its best efficiency of the daily running.
  • Test, Install, repair and do customer training at customer side in Southeast Asia, to ensure the good running status of the installed generators at customer site.
  • Proactively promote the service sales product to customer by customer visit and customer call, to support the service revenue growth of the repair center.
  • Collect customer info, to support the sales, application and business development activities.
  • Complete other tasks assigned from the direct supervisor per business requirement.

The Service Engineer will be responsible for generators’ testing, installation, repair and customer training; and he will be responsible for the daily operation of the repair center in Malaysia.

Responsibilities:

  • Handle the daily operation related issues, to ensure a good operation status of the repair center.
  • Solve the technical problems by domestic / oversea customers in Asia, with communicating colleagues in HQ and Asia as necessary, to ensure the good running status of the generators at customer site.
  • Repair generators in repair center in efficiency of time, cost and quality, to achieve the output target.
  • Maintain the repair center’s test equipment, to ensure its best efficiency of the daily running.
  • Test, Install, repair and do customer training at customer side in Southeast Asia, to ensure the good running status of the installed generators at customer site.
  • Proactively promote the service sales product to customer by customer visit and customer call, to support the service revenue growth of the repair center.
  • Collect customer info, to support the sales, application and business development activities.
  • Complete other tasks assigned from the direct supervisor per business requirement.
Requirements:
  • Prefer bachelor’s degree in major of electrical, electronics and related.
  • Prefer min. 1 to 5 years working experience in electronics and related.
  • Have knowledge background with plasma generator’s electronic logical circuit, electrical schematic, and components’ function.
  • Have knowledge background of the manufacturing equipment, technical process, and the application of the plasma generator in solar industry. Corresponding knowledge of Low-E and semicon industry is a plus.
  • Good communicate skill and could communicate with all Asia customers and global colleagues in English via call and E-mail.
  • Strong sense of high integrity, reliability, responsibility, and customer orientation.
  • Able to handle multi-tasks from different topics.
  • Ability to handle issue independently, open-minded and with a team spirit.
  • Ability to continuously learn.
  • Be able to have frequent business travel
  • Strong anti-pressure ability.
  • Observe the regulations of company but not limited on Employee’s handbook and code of conduct.
  • 4 positions available (senior and junior)

Company Background
The company is a specialist in servicing and repairing of solar cell and low-E glass of plasma generator products.
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Job Requirements

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Additional Info

Company Activity

Last active - few days ago

Job Specialisation

General Engineering


RM12.5K - RM16.7K

Petaling Jaya, Selangor

Full-Time

This job is no longer available