Responsibilities:

• Perform service operation tasks and duties as assigned by Service Manager.
• Manage and implement service assignment in compliance to company standard procedures and process.
• Prepare service-related reports for customer and internal reporting.
• Achieve and improve customer satisfaction.
• Deliver and close Service projects within customer expected schedule and within project budget.
• Manage and supervise contractors and vendors to achieve project objectives in timely and cost-effective manner.
• Active change order management and pursue project variation orders to improve profit margin.
• Control and monitor project site execution progress and performance.
• Remotely supporting customers and service colleagues to do DCS troubleshooting

Requirements:

• Degree/Diploma in Electrical/Electronic Engineering.
• Minimum three years of relevant experience
• Able to communicate verbally and in written form with good interpersonal skills.