Job Description

Job Summary
This role is responsible for welcoming clients and their pets, managing front-desk tasks, and ensuring smooth clinic operations. You must enjoy being around animals and be able to work in a busy, fast-paced environment.

Scope of Work:

 

• Attend to clients and receive pets for appointments
 

• Manage the clinic waiting area and maintain cleanliness
 

• Communicate with customers (in person and by phone)
 

• Handle basic enquiries and customer complaints
 

• Schedule appointments and update records
 

• Process payments and daily administrative tasks
 

• Promote and sell products such as food, supplements, and accessories
 

Job Requirements

 

• Must love animals and not be afraid of cats or dogs
 

• Good communication skills
 

• Able to multitask and handle busy situations
 

• Basic computer literacy is required
 

• Friendly, patient, and able to deal with challenging customers
 

• Comfortable with simple product selling