jobmajestic.com

We are seeking an experienced and proactive E-commerce Manager to lead and oversee the full spectrum of our online retail operations. This includes managing TikTok Shop &amp; Live Streams, Shopee, Lazada, and our proprietary app My Lucky Mall. The ideal candidate has hands-on experience in managing e-commerce platforms and mobile app-based sales channels, preferably from companies that have developed their own platforms. You will work closely with cross-functional teams, third-party partners, and creators to deliver an exceptional shopping experience and drive sales performance.&nbsp; Key Responsibilities:&nbsp; <ul>&nbsp; <li>Platform Management -Oversee daily operations and performance of TikTok Shop, Shopee, Lazada, and our proprietary app My Lucky Mall. -Optimize product listings, visuals, and content across all platforms to enhance conversion and user experience. -Monitor inventory, promotions, order fulfillment, and customer service coordination. -Coordinate with in-house teams to align product offerings and campaigns across all platforms.</li>&nbsp; <li>TikTok &amp; Live Stream Management -Plan and execute live stream sessions on TikTok with internal talents or third-party creators to boost real-time engagement and sales. -Track performance metrics of TikTok campaigns and livestreams; analyze data to optimize future strategies. -Develop creative strategies for TikTok content and product storytelling to build brand presence.</li>&nbsp; <li>Own Platform (My Lucky Mall) -Manage all e-commerce activities within our self-developed platform. -Collaborate with tech and design teams to improve app user experience and resolve technical issues. -Drive user acquisition and engagement campaigns tailored for My Lucky Mall users. -Provide feedback for ongoing app improvement and feature development.</li>&nbsp; <li>Strategic &amp; Operational Management -Liaise with third-party service providers (e.g., logistics, payment gateways). -Analyze sales and marketing data to identify growth opportunities and optimize ROI. -Prepare regular reports on platform performance, customer behavior, and campaign outcomes. -Stay up to date with industry trends and competitive landscape to maintain platform relevance.</li>&nbsp; </ul>&nbsp; Working Hours: 8:30 AM &ndash; 5:30 PM (5 days a week)

We are seeking an experienced and proactive E-commerce Manager to lead and oversee the full spectrum of our online retail operations. This includes managing TikTok Shop and Live Streams, Shopee, Lazada, and our proprietary app My Lucky Mall. The ideal candidate has hands-on experience in managing e-commerce platforms and mobile app-based sales channels, preferably from companies that have developed their own platforms. You will work closely with cross-functional teams, third-party partners, a...

E-commerce Manager

jobmajestic.com

Company Profile

Lucky Mall (MY) Sdn. Bhd.