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HIS Delivery &amp; Process Manager (Technical PMO / Hybrid Delivery Lead) Location : Malaysia, Kuala lumpur. Job Type : Permanent/ long Term. This document defines the role, expectations, experience requirements, KPIs, and interview framework for a senior delivery role within a Hospital Information System (HIS) development and implementation environment.&nbsp; Role Purpose The HIS Delivery &amp; Process Manager is responsible for enforcing delivery discipline across legacy and modern HIS platforms for multiple team members. This role ensures ticket hygiene, non-overlapping development, controlled patching, and the correct application of Agile, Waterfall, or Hybrid methodologies based on clinical risk, financial impact, and system criticality.&nbsp; Mandatory Healthcare Experience Candidates MUST have prior hands-on experience delivering or governing Hospital Information Systems (HIS / HMS), either as vendor, system integrator, or internal hospital IT. &bull; Experience in greenfield and brownfield HIS implementations (Asia / SEA / Middle East / Global).&nbsp; &bull; Strong understanding of hospital workflows across Front Office, Billing, Inventory, EMR/EHR. &bull; Knowledge of Doctor Share / Professional Fee calculation models. &bull; Experience working with Billing complexity (packages, insurance, corporate billing, refunds). &bull; Exposure to Inventory &amp; Pharmacy management workflows. (WAC &amp; Mark Up knowledge)&nbsp; &bull; Understanding of clinical documentation and EMR lifecycle.&nbsp; Integration, Interoperability Knowledge &bull; Experience integrating HIS applications with external systems and medical hardware. &bull; Working knowledge of HL7 standards (ADT, ORM, ORU preferred). &bull; Awareness or hands-on exposure to FHIR (Fast Healthcare Interoperability Resources). &bull; Understanding of device integrations (lab machines, radiology, bedside devices).&nbsp; Financial Systems Exposure (Added Advantage) &bull; Experience integrating HIS with SAP FICO or other Financial / ERP systems. &bull; Understanding of GL posting, revenue recognition, and hospital finance flows. Reporting Line Reports functionally to the CTO, with operational reporting to the CTrO and executive-level summaries to the Group COO and Group CEO. Key Responsibilities &bull; Own end-to-end ticket governance using the in-house TMS (creation, triage, prioritization, closure validation). &bull; Ensure developers are not overlapping work through strict ticket ownership, branch discipline, and workload balance. &bull; Act as gatekeeper for patch management: root cause analysis, impact assessment, rollback planning, and deployment sign-off. &bull; Recommend and enforce delivery methodology per workstream: Agile for enhancements, Waterfall for core HIS, billing, and regulatory modules. &bull; Facilitate and run Scrum ceremonies (daily stand-up, sprint planning, review, retrospectives) where Agile is applied. &bull; Run structured Waterfall checkpoints (design sign-off, UAT readiness, release approval) &nbsp; &nbsp;

This job is about managing the delivery of hospital information systems in Kuala Lumpur. You might like this job because it combines tech savvy with hands-on healthcare experience, ensuring smooth workflows and teamwork while improving hospital services.

HIS Delivery and Process Manager (Technical PMO / Hybrid Delivery Lead)
Location : Malaysia, Kuala lumpur.
Job Type : Permanent/ long Term.

This document defines the role, expectations, experience requirements, KPIs, and interview framework for a senior delivery role within a Hospital Information System (HIS) development and implementation environment. 

Role Purpose
The HIS Delivery and Process Manager is responsible for enforcing delivery discipline across legacy and modern HIS plat...

HIS Delivery & Process Manager (Technical PMO / Hybrid Delivery Lead)

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