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This job is for an Operations Assistant who helps customers with inquiries and recommends products. You might like this job because you get to support exciting events and work with various outlets across Malaysia to ensure smooth operations!
Job Description
- Attend customer general inquiries related to the company's services
- Follow up the conversation, instant messaging within schedule
- Performing the online scalp consultation and recommending products and services
- Collecting customer information and analyzing customer needs
- Supporting promotional activities, road shows, exhibitions, health seminars, talk
- Executing, updating and recording matters related to new outlets/ outlet details
- Support outlets on POS system utilization and management
- Respond to and resolve customer inquiries, feedback/complaints
- Servicing accounts of whole Malaysia outlets
- Outlets visit begore or during event, ensure smooth operations towards SOP
Job Requirements
Requirements:- At least 1 years working experience in related field or customer service
- Proficiency in English and Bahasa Malaysia. Literacy in Mandarin will be an added advanta
- Proficiency in MS office (Word, Excel, Power Point) and customer service skills
- Willing to travel often for outlet visit
- Good interpersonal skills, initiative, creative and innovative
Additional Info
Company Activity
Last active - few days ago
Job Specialisation
Company Profile
