Job Description

We are seeking a proactive and highly organised Operations Assistant to support the smooth execution of business operations within a growing professional services firm. This role is ideal for someone who thrives in a fast-paced environment and takes ownership of improving processes, coordination, and operational efficiency. A successful candidate will not only manage day-to-day operations but also actively contribute to improving workflows, systems, and overall business performance.

Key Responsibilities:

Operations & Workflow Management

 

• Maintain and update internal job management systems 
 

• Monitor outstanding tasks and identify bottlenecks or delays
 

• Coordinate with team members to ensure timely completion of tasks
 

• Improve workflow visibility and accountability across teams
 

Project & Coordination Support

 

• Assist in managing internal projects, timelines, and deliverables
 

• Track progress and ensure alignment with business priorities
 

• Support cross-functional coordination and communication
 

Calendar & Meeting Management

 

• Manage leadership calendars and scheduling priorities
 

• Organise structured and effective internal meetings
 

• Prepare meeting agendas and track follow-up actions
 

Process Improvement & Systems Support

 

• Identify opportunities to improve internal processes and systems
 

• Support implementation of new tools, workflows, and improvements
 

• Assist in driving operational efficiency initiatives
 

Administrative & Operational Support

 

• Provide day-to-day operational and administrative support to management
 

• Support documentation, reporting, and coordination tasks as required
 

Job Requirements

 

• Experience in operations, administration, coordination, or project support roles
 

• Skills over education
 

• Strong organisational and time management skills
 

• Ability to manage multiple priorities in a fast-paced environment
 

• Strong communication and stakeholder management skills
 

• High attention to detail and structured working approach
 

• Strong problem-solving ability and proactive mindset
 

• Tech-savvy with the ability to learn systems quickly
 

• Experience in accounting or professional services environment
 

• Familiarity with tools workflow systems
 

• Experience in process improvement or workflow optimization