Server Technical Support (Mandarin)

Job Description

Responsibilities 岗位职责:

 

●     Perform business system deployment, maintenance, monitoring, and optimization.

 

●     完成业务系统部署、维护、监控、优化

 

●     Responsible for the acceptance, analysis, handling, and tracking of business system failures.

 

●     负责业务系统故障受理、分析、处理、跟踪

 

●     Manage the CI/CD platform, develop automation tools to enhance operational efficiency.

 

●     负责CI/CD平台,研发自动化工具,提升运维效率

 

●     Responsible for network architecture planning, design, implementation, and resolving network-related issues.

 

●     负责网络架构规划、设计、实施,以及解决网络故障问题

 

●     Maintain the company's private cloud to ensure its secure and smooth operation.

 

●     负责公司私有云维护,确保其正常安全运行

 

 

 

Benefits 福利:

 

●        EPF, SOCSO, EIS

 

●        Allowance 津贴

 

●        Monthly performance Bonus 每月绩效奖励

 

●        Annual Bonus年终奖金

 

●        Medical leave, annual leave, public holiday 病假, 年假, 公共假期

 

●        Medical claim 医疗费报销

 

●        Near public transportation (LRT/MRT) 靠近公共交通

 

 


Job Requirements

Requirements:

Requirements 岗位要求:

 

●        Minimum Diploma/Degree in IT or a related field required

 

●        最低学历要求拥有IT技术或相关领域的文凭/学位

 

●        Fluet in Mandarin (both spoken and written)

 

●        精通中文(口语与书写)

 

●        At least 3 years of  IT Support experience in the network industry.

 

●        至少3年或以上互联网公司技术支持相关经验;

 

●        Master the principles, configuration, and parameter tuning of web-related software such as LVS, Nginx, Redis, Zookeeper, MySQL, DNS, etc.

 

●        掌握LVS、Nginx、Redis、Zookeeper、MySQL、DNS、等web相关软件的原理、配置和参数调优;

 

●        Familiarity with basic networking knowledge and common network protocols, understanding the working principles of TCP/IP, capable of quickly analyzing network failures and optimizing network performance.

 

●        熟悉网络基础知识和常用网络协议,掌握TCP/IP的工作原理,能够快速进行网络故障分析和网络调优;

 

●        Proficiency in one or more programming languages such as Python, Shell, Go

 

●        掌握Python、Shell、Go等一种或多种编程语言

 

●        Proficiency in using various monitoring platforms and tools such as ELK, Zabbix, Prometheus, Grafana, and their maintenance.

 

●        掌握ELK,Zabbix、Prometheus、Grafana等各类监控平台与工具的使用和维护;

 

●        Strong sense of responsibility, excellent communication skills, and strong problem-solving and troubleshooting abilities.

 

●        高度的责任感,具有良好的沟通能力、较强的故障分析及排除能力。

 

●        Proficient in Windows、 Linux and databases.

 

●       对windows、Linux和数据库的应用要求比较熟悉。

Experience Required: Min 3 Year/s

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