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About STYL Solutions&nbsp; Ride on the wave of Industry 4.0! Join STYL Solutions in the forefront of using Fintech and IoT technologies for smart city/nation transformation. Headquartered in Singapore with R&amp;D center in Vietnam, STYL Solutions designs, develops, and supplies hardware, software, and integrated solutions for applications in payment, loyalty management, location tracking, self-service operation, telemetry. Our market segment coverage extends from financial services, retail, mass transit, education to social services markets in Singapore and South Asia Pacific.&nbsp; Our vision is to use Fintech and IoT to create smart and efficient cities that enhance Quality of Life through convenience and healthier living.&nbsp; Job Description&nbsp; We are seeking a self-driven and proactive Service Technician to join our Service team. You will play a vital role in maintaining the peak performance of our smart terminal fleet across Singapore. This is a highly dynamic position bridging the gap between IT desktop support and hands-on electronics engineering.&nbsp; As a new hire, you will be onboarded via a dedicated mentorship program, pairing up with a senior teammate to quickly master our hardware and deployment ecosystem.&nbsp; Responsibilities&nbsp; Terminal Management &amp; Onboarding&nbsp; <ul>&nbsp; <li>Onboarding &amp; Configuration: Handle the initial hardware configuration, flashing of firmware, and testing of terminals before deployment.</li>&nbsp; <li>Fault Calls &amp; Troubleshooting: Act as the first line of defence for incoming terminal fault calls, diagnosing hardware breakdowns and resolving basic technical issues.</li>&nbsp; <li>Deployment &amp; Logistics: Coordinate and execute project deployment tasks, including arranging delivery, onsite installation, and terminal retrieval.&nbsp;</li>&nbsp; </ul>&nbsp; Field &amp; Maintenance Operations&nbsp; <ul>&nbsp; <li>Onsite Preventative Maintenance: Execute onsite hardware checks, including Real-Time Clock (RTC) battery replacements, balance station servicing, and network connectivity/signal testing.</li>&nbsp; <li>Project Support: Support targeted deployment campaigns (e.g., maintaining deployment tracking sheets, managing JIRA tickets, and scheduling service windows with client venues like schools).</li>&nbsp; <li>Rework &amp; Logistics: Perform basic physical rework of PCBAs or component soldering when required, and safely transport necessary tools, parts, and ladders to sites.</li>&nbsp; </ul>&nbsp; What measures the role success&nbsp; <ul>&nbsp; <li>Terminal Performance: Maintaining high availability and peak performance of the smart terminal fleet through proactive monitoring and rapid issue resolution.</li>&nbsp; <li>Operational Efficiency: Effectiveness in managing fault calls, onsite servicing, and deployment logistics within defined timeframes.</li>&nbsp; <li>Technical Quality: Ensuring high-quality standards in hardware configuration, firmware updates, and PCBA rework activities.</li>&nbsp; <li>Documentation &amp; Reporting: Accuracy and consistency in maintaining deployment tracking sheets, JIRA ticket management, and service reports.</li>&nbsp; <li>Service Excellence: Demonstrating professional and responsive communication with clients and internal teams to foster continuous service improvement.</li>&nbsp; </ul>

• Configure, flash, test and deploy terminals; fix faults, perform onsite maintenance and PCBA rework.
• Fintech+IoT team building smart-city tech; R&amp;D in Vietnam.
• Grow fast via mentorship, hands-on fieldwork and direct city-scale impact!

• Konfigurasi firmware, uji terminal, diagnose kerosakan, pasang &amp; selenggara onsite untuk operasi optimum.
• Peneraju Fintech &amp; IoT membina penyelesaian bandar pintar di Singapura &amp; Asia Pasifik.
• Mentor untuk kuasai perkakasan &amp; kerja lapangan!

About STYL Solutions_
Ride on the wave of Industry 4.0! Join STYL Solutions in the forefront of using Fintech and IoT technologies for smart city/nation transformation. Headquartered in Singapore with RandD center in Vietnam, STYL Solutions designs, develops, and supplies hardware, software, and integrated solutions for applications in payment, loyalty management, location tracking, self-service operation, telemetry. Our market segment coverage extends from financial services, retail, mass tr...

Service Technician (1 Year Contract)

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Company Profile

STYL Solutions Pte Ltd