Surveillance & Compliance Officer

Job Description

     
  • Monitor Surveillance: Continuously observe security cameras footage and alarms systems, promptly investigating and responding to any unusual or unauthorized activities.
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  • Alarm system: Ensure all of the outlets armed after operation hour. Promptly respond and assist the staff outlets in the event of alarm triggering or alarm inquiries.
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  • To use the CCTV system, integrate with alarm system to help detect and deter crime and provide high quality evidence to allow enforcement agencies to investigate and prosecute offenders.
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  • Emergency Response: Respond to alarms, emergencies, and incidents promptly and appropriately, taking necessary actions to resolve or mitigate the situation
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  • Conduct on-site outlet inspections involves ensuring compliance with security, surveillance, health and safety standards, and SOPs.
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  • Conduct a site visit on security equipment functionality and procedure
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  • Report Writing: Maintain detailed and accurate incident reports, documenting all security-related activities.
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  • Ensure that all incidents are reported and responded correctly and incident reports completed where required.
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  • To ensure that all monitoring system, or server issues within the CCTV department are addressed in an appropriate and timely manner.
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  • Provide training to new hires and develop a customized training program for each employee based on their job responsibilities.
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  • Support the continual development of working practise and maintain an excellent knowledge of all sites.
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  • Prepare reports and regularly updates to Head of Department.
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  • Any ad-hoc task assigned by management from time to time.
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Job Requirements

Requirements:
     
  • Diploma & above
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  • Must be able to communicate (read and write) in English and Bahasa Malaysia. Knowledge of Mandarin is an added advantage.
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  • Candidate with security, law enforcement, retail experience or a related field is advantageous.
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  • Fresh graduates are welcome to apply.
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  • Able to work night shifts, including weekends and holidays
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  • Willing to work outstation
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  • Possess own transport
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  • Strong observational and communication skills.
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  • Experience in technical systems and excellent verbal communication skills
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  • Maintain and practice a high degree of confidentiality at all times
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  • Have the IT skills and the ability to understand and use varied CCTV systems and platforms is an added advantage.
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  • Good analytical, problem-solving skills and able to organize multiple priorities and meet deadlines
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Experience Required: Min 1 Year/s

Additional Info

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