Growth is not limited to what you applied for but to groom you even further

Career Progression

Awesome working environement alongside great colleagues

Great Environment

Will always reward those that perform at an optimum level

KPI Performance

A workplace with talented individuals all around the world. 

Multicultural Environment

We ensure that our staff members have the necessary skillset/knowledge to undergo their job

Training Provided

KAALI HR SDN. BHD.

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KAALI HR SDN. BHD. has begun its course in 2021. We are looking to be a leading part of the business-to-consumer entities amongst our clients by providing professional relationship-based services which benefits our employees and the organization.
With proven track records amongst our clients, our business has created a reputation for finding top-notch candidates who will be an asset for the organization. Our portfolio ranges from various industries such as BPO, Banking and Finance, Shared Services, Call Centers, IT Industries, Courier Companies, Hospitality, Food Industries and many more. Contact us today to land your dream job in no time.

KAALIHR SDN. BHD. Introduction

For our candidates, we strive to provide the best available options for their career needs. We at KAALI HR SDN. BHD. are strong believers of making sure that our candidates are happy with the jobs that they are hired for and will work tirelessly to achieve and ensure that employment satisfaction and competent hiring are achieved for both our candidates and for our clients respectively.&nbsp;

What we strive for?

&nbsp;&nbsp;
<ul>
<li>Provide customer support travel platform via call, chat and email channels</li>
<li>Handle inquiries, and feedback in a professional and timely manner</li>
<li>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li>
<li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li>
<li>Maintain basic knowledge of client products and/or services</li>
</ul>

This job is all about helping Mandarin-speaking travelers through calls, chats, and emails. You might like this job because you’ll make their journeys smoother by resolving issues and sharing info while being friendly and professional!

Mandarin Chinese

  



-Provide customer support travel platform via call, chat and email channels


-Handle inquiries, and feedback in a professional and timely manner


-Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer


-Greet customers in a courteous, friendly, and professional manner using agreed upon procedures


-Maintain basic knowledge of client products and/or services


Mandarin Customer Service - Travel Project (Start Date 2nd March 2026)

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Company Profile

KAALI HR SDN. BHD.