Job Description

A telemarketer is responsible for making outbound calls (and sometimes handling inbound calls) to generate sales, set appointments, or conduct surveys. They represent the company and aim to build customer interest and trust over the phone.

Job Requirements

• Make outbound calls to prospective customers from provided leads 
• Explain products or services clearly and persuasively 
• Answer customer questions and handle objections 
• Close sales or schedule follow-up appointments 
• Maintain accurate records of calls and customer details 
• Follow scripts while adapting to different customer responses 
• Meet daily/weekly sales or call targets 
• Handle customer complaints politely and professionally

Skills