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Admin Cum Front Desk Intern

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This job is for an Admin Cum Front Desk Intern, managing the front desk, providing support, organizing, and maintaining facility appearance. You might like this job because it offers a hands-on customer service experience with various administrative tasks.

RM 500 - RM 1000

BAYAN LEPAS

Internship

few days ago

Job Description

This role is pivotal in fostering customer relationships, addressing concerns, and promoting customer satisfaction and loyalty. As the frontline of customer interactions, CSRs handle inquiries, resolve issues, and facilitate transactions. CSRs act as the primary voice of the company and influence the customer's perception and experience with the brand.

  • Managing the front desk, including greeting customers, providing support to customers, answering incoming calls, and directing them to the appropriate team members.    
  • Providing administrative support to other team members, including scheduling appointments, managing calendars, and organizing documents.   
  • Maintaining the cleanliness and appearance of the facility, including organizing common areas, restocking supplies, and maintaining equipments.  
  • Ensuring that security protocols are followed, including signing in visitors and monitoring access to the facility.     
  • Perform billing and administrative duties.     
  • Execute departmental checklists.     
  • Handle the opening and closing of the workplace.     
  • Log member interactions and maintain accurate client records.     
  • Help set up group fitness classes or events.     
  • Assist with gym tours and provide basic membership information to prospective clients. 

Job Requirements

  • Possess excellent communication and interpersonal skills.     
  • Proficient in English languange both spoken and written.     
  • Proficient in Microsoft Office softwares.       
  • Customer-service oriented, analytical and problem-solving mindset.             

Skills

Customer Support
Problem Solving
Creativity
Energetic
Interpersonal Communications

Additional Info

Company Activity

Last active - few hours ago

Experience Level

#NoExperienceNeeded

Career Level

Internship

Job Specialisation

Clerical, Administrative & Secretarial, Customer Service


Company Profile

KD Trainer-logo-image

KD Trainer

Welcome to KD Trainer, where passion meets purpose in the heart of Penang Island! We are a dedicated team of fitness professionals committed to transforming lives through health and wellness. Our vision at KD Trainer is to cultivate a world that moves more, fostering a healthier and happier existence for all.

As residents of the vibrant Penang Island, we recognize the importance of physical well-being in today's fast-paced world. In response to the growing need for a healthier lifestyle, we have assembled a team of experienced and certified fitness experts who are not only passionate about what they do but are also devoted to guiding individuals towards their work and fitness goals.

At KD Trainer, we believe that movement is the key to unlocking a better quality of life. Our mission is to inspire and empower individuals to embrace an active lifestyle, one step at a time. Whether you are a fitness enthusiast or someone taking the first steps on your wellness journey, our diverse range of programs and personalized training sessions cater to all levels and interests for our clients.

What sets KD Trainer apart is our unwavering commitment to providing personalized, results-driven fitness solutions. We understand that each individual is unique, and so are their fitness goals. 

Beyond just workouts, we aim to create a supportive and inclusive community at KD Trainer. We believe in the power of unity and encouragement, fostering an environment where individuals can thrive together. Joining KD Trainer is not just about getting fit; it's about becoming a part of a community that celebrates progress, resilience, and success.