Job Description

• Monitor pace of play on the golf course and politely encourage slow groups to maintain an acceptable pace, ensuring all players have an enjoyable experience.
• Enforce golf course rules and regulations, addressing any violations or safety concerns promptly and professionally.
• Provide exceptional customer service to golfers, offering assistance with course navigation, answering questions, and resolving any issues that may arise.
• Maintain a visible presence on the course to deter potential problems and ensure the safety and security of all golfers.
• Communicate effectively with the golf operations staff, reporting any course maintenance issues, player concerns, or incidents that require attention.
• Assist with course setup, including checking pin placements and ensuring proper signage is in place.
• Provide guidance and assistance to new or less experienced golfers, promoting proper etiquette and ensuring a positive experience for all players.

Job Requirements

• Possess a Secondary/SPM/'O' Level certification or equivalent.
• Minimum of 2 years of relevant experience in a golf course or similar environment.
• Comprehensive knowledge of golf rules and etiquette to ensure fair play and smooth operations on the course.
• Exceptional customer service skills with the ability to interact professionally and courteously with club members and guests.
• Strong problem-solving abilities to address issues that may arise on the course, such as pace of play or rule interpretations.
• Excellent communication skills in both English and Bahasa Malaysia, enabling effective interaction with diverse individuals.
• Keen attention to detail to accurately monitor and manage activities on the golf course.
• Proficient time management skills to effectively prioritize tasks and maintain efficient course operations.
• In-depth knowledge of the Kelab Golf Negara Subang (KGNS) golf course layout and its specific characteristics.

Skills