About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

• Work Location       :  1Powerhouse, PJ (5mins walk from MRT Bandar Utama)  
• Reporting To         :  Regional Onboarding Manager - APMEA & Europe
• Working Hours      :  2PM – 11PM 

The Onboarding Team Lead will be responsible for overseeing the onboarding process for new hires, ensuring a seamless and positive experience. This is a people management role that involves coordinating with various departments, managing onboarding activities, and providing support to new employees as they integrate into the company.

Key responsibilities

• Design and execute innovative onboarding plans and strategies that ensure new hires feel welcomed, supported, and prepared for success from day one.
• Lead and manage a team responsible for delivering an exceptional onboarding experience, ensuring alignment with company standards and objectives.
• Collaborate with HR, IT, and cross-functional teams to deliver a seamless onboarding experience, ensuring all resources and tools are in place for new employees.
• Lead engaging orientation sessions and interactive training programs that introduce new hires to the company’s values, culture, and operational excellence.
• Continuously assess and enhance the onboarding journey by gathering feedback and implementing impactful improvements.
• Act as a trusted advisor and main point of contact for new employees, addressing their concerns and guiding them through their transition with care and expertise.
• Partner with hiring managers to align onboarding efforts with role expectations and broader organizational objectives.
• Keep onboarding processes organized and efficient by maintaining meticulous records and tracking new hire progress at every stage.
• Inspire confidence and success in new team members through constructive feedback and personalized support, fostering their growth within the organization.

Qualifications and skills

• Bachelor's Degree in Human Resources, Business Administration, or a related field.
• Minimum of 4 years of experience in HR, talent management, or a similar role with at least 1 year in a people management capacity.
• Strong understanding of onboarding processes, HR policies, and employment best practices.
• Familiarity with HRIS systems and onboarding software/tools (e.g., SAP, Sucess Factor, Workday, Service Now) is a strong advantage.
• Excellent project management skills to handle multiple onboarding activities simultaneously.
• Proven ability to collaborate across departments and drive alignment with organizational goals.
• Analytical skills to evaluate onboarding effectiveness and implement data-driven improvements.

Key Performance Indicators (KPIs):

• Onboarding Completion Rate: Measure the percentage of new hires who complete the onboarding process within the designated timeframe.
• New Hire Satisfaction: Track the satisfaction levels of new hires with the onboarding process through surveys and feedback.
• Time to Productivity: Monitor the time it takes for new hires to reach full productivity in their roles.
• Retention Rate: Evaluate the retention rate of new hires within the first 90 days and the first year.
• Training Effectiveness: Assess the effectiveness of orientation sessions and training programs through feedback and performance metrics.
• Compliance: Ensure that all onboarding activities comply with company policies, industry regulations, and best practices.
• Stakeholder Satisfaction: Measure the satisfaction levels of hiring managers and other stakeholders with the onboarding process and support provided.

More Details:

Work Environment:
Immerse yourself in a dynamic office setting with opportunities for professional growth. While your primary workspace will be office-based, you'll occasionally travel for key meetings and enriching training sessions. Depending on company policies and the nature of your tasks, you may also enjoy the flexibility of remote work.

 
Working Arrangement:
Experience a balanced schedule with standard working hours. Flexibility is essential, allowing you to seamlessly connect across time zones and address pressing HR priorities when needed.

Workplace Setting:
This role is designed for comfort and productivity, with tasks involving extended periods of seated computer work in a well-equipped environment.