Embrace the flexibility of remote, hybrid, and flexible work options.

Hybrid Working Arrangement

Start with 15 days of leave and earn an extra day for every year you’re with us (capped at 20).

Incremental AL days

Unlimited GP visits, RM100k hospital cover, and annual dental perks.

Premium Medical Coverage

Take advantage of our Employee Assistance Program (EAP) and various mental health and wellbeing support programs.

Mental Health Care 

Everything you need to do your best work will be provided: laptop, headphones, peripherals and a monitor (or two!)

Tech & Tools

Keypath Education

At Keypath, we forge powerful partnerships with the world's leading universities to create and deliver high quality online postgraduate degrees. Our collaborative efforts are dedicated to redefining online education, empowering students for the future workforce, and addressing global and societal challenges.&nbsp;

Transform education, transform the world.

&nbsp;Our Core Focus
Our teams drive the development of course learning design, marketing and product initiatives, and student operations support for our leading university partners, delivering high-quality online postgraduate programs.&nbsp;
&nbsp;
<h3>Champions of Change</h3>
We believe that education has the power to change lives. Each day, we aim to shape the future of work and help solve global social and economic challenges. Every Keypather creates impact, every day.&nbsp;
&nbsp;
<h3>Permission to Fly</h3>
Imagine a place where you have tremendous freedom to do your best work. A place where sharing ideas is celebrated and cultivating new ways of thinking is encouraged. A place where you can forge your own path. &nbsp;

Our Mission: Unlock Greatness

The Sales / Student Enrolment Team Lead is accountable for leading a team of Student Advisors to achieve or surpass student enrolment target objectives within designated Keypath Academic Partners.
This role combines leadership with operational accountability to ensure effective enrolment processes and a superior student experience. Their responsibilities include coaching their team, provide relevant training and troubleshooting at-risk issues to support student success.
Additionally, they collaborate with the Senior Manager, Student Operations - Asia to implement new processes, deliver retention outcomes and motivate the team through daily/weekly/monthly initiatives.

<ins>People Leadership</ins>
<ul>
<li>Performance and Development: Coach and develop your team to meet study period targets, by setting clear expectations, providing constructive feedback, and supporting professional growth.</li>
<li>Employee Relations: Effectively manage low level employee issues.  Where appropriate, escalate concerns to your leader and the People team to resolve in a timely manner.</li>
<li>Training and Development: Facilitate the induction of new starters and support the rollout of training and development within the function.</li>
<li>Talent Retention: By actively coaching and managing your team through the performance framework you create, nurture, and retain top talent.</li>
<li>Talent Acquisition: Awareness of and/or involvement in recruitment initiatives to support identifying top talent.</li>
<li>Foster a Culture of Accountability: Encourage and support a positive, collaborative environment where team members clearly understand their roles and responsibilities, are held accountable for achieving objectives, and consistently align their behavior with Keypath values.</li>
<li>Be a Change Champion: Advocate, lead, and support the successful implementation of change initiatives that drive engagement and ensure a smooth transition to new strategies.</li>
</ul>
<ins>Performance &amp; Operations</ins>
<ul>
<li>Sales Management: Drive the team’s day-to-day management to meet and exceed KPIs / targets while maintaining a positive student experience.</li>
<li>Process Management: Maintain and manage processes and protocols (including SOPs, training materials, etc.)</li>
<li>Championing the Customer: Proactively gather and routinely share comprehensive insights (student feedback, educational trends, performance metrics) to inform and enhance student-centric operational strategies.</li>
<li>Continuous Improvement: Support your leaders to solve business challenges by making recommendations to improve performance and the student experience.</li>
</ul>
<ins>Stakeholder Management</ins>
<ul>
<li>Stakeholder Engagement: Manage internal stakeholder relationships effectively.</li>
<li>Collaboration: Be a strong collaborator and communicator with Marketing, Account Management and Learning Design functions, to align with goals and processes.</li>
</ul>
Other duties, as assigned.

This job is leading a team of Student Advisors to hit enrolment targets while ensuring students have a great experience. You might like this job because you get to coach, train, and motivate a team, all while shaping educational success!

Sales

Coaching

Mentorship

Sales Training

Sales Funnel

Customer Relationship Management (CRM) Software

Telemarketing

The Sales / Student Enrolment Team Lead is accountable for leading a team of Student Advisors to achieve or surpass student enrolment target objectives within designated Keypath Academic Partners.
This role combines leadership with operational accountability to ensure effective enrolment processes and a superior student experience. Their responsibilities include coaching their team, provide relevant training and troubleshooting at-risk issues to support student success.
Additionally, they col...

Sales / Student Enrolment Team Lead

Keypath Education

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