Job Description

About Koalala Malaysia

We are more than just a normal E-Commerce Company based in Malaysia！

At Koalala, we are a young and fast-growing team that values ideas, speed, and real results. We are not a "stable and slow" environment. We are in a growth phase, constantly building and scaling what works.

Here, you won't just follow routines. You get to contribute ideas, take ownership, and see the real impact of your work.

Today, we are:

• One of Shopee's Top 20 highest parcel volume in Home & Living category. 
• Achieving over eight digits of annual sales with multiples stores across on Shopee and TikTok. 
• Rapidly expanding into TikTok platform, building new brands and growing our affiliate marketing opportunities.

What makes us different:

• Fast-paced and execution-driven >> We test, learn, and scale quickly.
• Real growth opportunities >> High performers get to own projects, not just complete tasks.
• Direct exposure >> Work closely with decision-makers and be part of real business decisions

If you are someone who works with heart, takes initiative, and wants to grow fast while making real impact >> This is the place for you!

At Koalala, we see you, support you, and grow with you.

What you will be doing

• Assist in reaching out TikTok influencers for collaboration, including contacting, sending product samples, and maintaining response tracking records. (达人建联，包含联系达人，寄送样品及跟进达人数据)
• Support daily monitoring of TikTok platform accounts and report any abnormal issues or activities to the team.
  (日常平台运营监控, 并及时反馈异常情况)
• Help to manage communication with influencers by replying to inquiries and maintaining good relationships.
  (达人沟通与关系维护)
• Perform other ad-hoc tasks assigned by supervisor from time to time.
  (完成主管安排的其他任务) 

Who You Will Be Reporting To

• You will be reporting to our TikTok Platform Operator, who plays a key role in oversees the end-to-end strategic operations of our TikTok shop and brand presence.
• He brings a data-driven approach to managing e-commerce platforms, ensuring seamless store setup, high-converting campaign execution, and rigorous performance monitoring.
• With a proven track record in Shopee account optimization and inventory coordination, he applies professional marketplace management to the fast-paced TikTok environment.
• He will guide you in building influencer networks and executing high-impact affiliate strategies. 

Job Requirements

Who We’re Looking For

• Candidates who currently pursuing Diploma or Degree in Business, Marketing, E-Commerce, or other related fields are welcoming to apply.
• Candidates must have passionate or interest in learning TikTok platform and affiliate marketing.
• Basic computer literacy with willingness to learn systems/tools, such as TikTok platform, KaloBoost, and SiteGiant.- Good communication skills to interact with team members and influencers. 
• Proficient in English and Malay writing skills would be added advantage.
• Responsible, proactive, and able to monitor tasks (eg. platform updates or issues) and report abnormalities when needed.

Our Culture (Core Value)

1. Do Your Best Work 把事做好
   - 把你能力范围内的事都做好，好事自然而然就会来！
   
2. Continuous Improvement 不断进步（自己和做事）
   - 我们不需要一开始就完美，但相信每天进步 0.1%，日积月累，终会脱颖而出！
   
3. Open Communication 沟通
   - 多沟通，多了解，减少误会！
   
4. Compliment Others 赞扬
   - 多赞扬、多感谢，少看缺点，是我们日常团队氛围的一部分！
   

Other Information

Location: Setia Avenue, Setia Alam
Working Hours: Every Monday to Friday, 10am to 7pm / 9am to 6pm (Flexible working hours)
Shopee Store: https://shopee.com.mykoalala.malaysia
TikTok Store: https://www.tiktok.com/@koalala.malaysia

Skills