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This job is for a Cloud System Engineer who optimizes cloud services and solves technical issues. You might like this job because you enjoy hands-on problem-solving and working with automation tools like PowerShell and Python.
Undisclosed
Level 31 Menara Prestige, No 1 Jalan Pinang, Kuala Lumpur,, Kuala Lumpur
Job Description
The Cloud Systems Engineer will be responsible for managing, monitoring, and optimizing cloud-based
systems while providing L2/L3 technical support for enterprise cloud services. The ideal candidate will
have hands-on experience in cloud infrastructure, scripting, and troubleshooting, ensuring high availability
and performance for customers.
KEY RESPONSIBILITIES
Cloud Infrastructure & Support:
- Provide back-end cloud support for customer-facing teams, ensuring SLA compliance
- Monitor cloud services (AWS/Azure) for performance, security, and cost optimization
- Troubleshoot and resolve escalated cloud infrastructure issues (VM, networking, storage, DB)
- Analyze and troubleshoot customer file issues (XML, JSON formats) when required for investigations
- Maintain internal knowledge base (Confluence, KB articles) for incident resolution
Automation & Optimization:
- Develop and maintain automation scripts (PowerShell, Python, Bash) for cloud operations
- Knowledge in CI/CD pipeline improvements (Docker, Kubernetes, Terraform - This is a plus)
- Identify and implement cost-saving measures in cloud resource usage
Collaboration & Compliance:
- Work with DevOps, Security, and IT teams to ensure Cloud best practices
- Document processes and ensure compliance with IT security policies (ISO 27001, SOC 2)
- Participate in on-call rotation with on-call allowances
Job Requirements
Company Benefits
Comprehensive Health Insurance
Provides extensive medical, dental, and vision coverage to ensure the well-being of employees and their families.
Flexible Work Arrangements
Offers options for remote work and flexible hours to support work-life balance.
Professional Development Opportunities
Supports continuous learning through training programs and access to industry certifications.
Generous Paid Time Off
Includes vacation days, personal leave, and holidays to promote rest and rejuvenation.
Retirement Savings Plans
Contribute to KWSP with company matching to help employees plan for their future.
Employee Wellness Programs
Offers initiatives focused on physical and mental health to maintain a healthy workforce.
Additional Info
Experience Level
0 - 10 Years of Experience
Company Profile
