Job Description

 What is a Client Servicing Coordinator (Intern)?

We are seeking a highly organized and proactive individual to join our team as a Client Servicing Coordinator Intern. You will be responsible for various administrative tasks, data collection, and assisting with client campaign reporting. 

The Primary Responsibilities of a Client Servicing (Intern):

KOL Management:

• Propose Sample KOL Profiles: Research and propose potential KOLs (influencers, thought leaders, industry experts) who align with client requirements and objectives.
• Write-up of Each KOL: Create comprehensive profiles of selected KOLs, including their background, expertise, social media presence, audience demographics, and engagement levels.

Data Collection:

• KOL Campaign Postings Insights: Monitor and collect data on KOL campaign postings across various channels, tracking key metrics such as reach, engagement, and conversion.
• Competitor Postings Insights: Stay informed about competitor activities by monitoring their KOL campaign postings, identifying trends, and gathering insights for competitive analysis.
• Generate monthly post campaign reports (PCR) and compile feedback from relevant stakeholders.

Collaboration and Support:

• Team Collaboration: Collaborate with strat & servicing managers to ensure smooth execution of client campaigns and projects.
• Support for Campaign Execution: Provide support in executing client campaigns by coordinating with relevant stakeholders, ensuring timely delivery of assets, and monitoring campaign progress.

Administrative Tasks:

• Coordinate and oversee project traffic control to ensure efficient workflow and adherence to timelines.
• Upkeep Asana: Maintain and update project management tool (e.g., Asana) with client-related tasks, deadlines, and progress updates.
• Tabulate Campaign Reports/Month: Compile and analyze campaign data to prepare detailed reports on campaign performance, including key metrics, insights, and recommendations.
• Monitor and track payments, invoices, and billing processes, ensuring accuracy and timely completion.

Job Requirements

The Ideal Candidate’s Attitude:

We want candidates who put altruism as the forefront of their actions and attitude.

Candidates who display an undeniable desire to grow with a willingness to hustle, have the agility to pivot and adapt to ad hoc situations, and understand that every challenge is an opportunity to learn will be prioritized.

As KOLs.Asia continues to grow, our employees will grow alongside us.

What will you achieve from working with us?

KOLs.Asia embraces a strong, values-driven culture. This spirit has transcended from our CEO to every individual in all of our teams. Many of our employees have expressed that they have experienced exponential growth with an ascending learning curve. You will have the opportunity to build meaningful connections and relationships with different brands, influencers, as well as other industry professionals. At the same time, hone and sharpen your creativity, people and time management skills.

We fully embody the “work hard, play hard” attitude and seize every opportunity to celebrate successes. We’re high growth, high performance with clear career progression paths laid out for every role and opportunities to advance based on merit - everyone in the company will have a share in the company’s success through generous incentive structures. Most importantly, we’re a supportive community that cares about each other regardless of role. 

Be a part of a growing team:

We have always been growing at a rapid speed over the years due to the nature of social media and the influencer marketing industry. Our growth was further accelerated amidst the pandemic as we grew from a team of around 20 employees in 2020 to over 80 employees as of today. We foresee expanding even more in the near future as the influencer marketing industry continues to mature and eyeballs on digital content have become a vital part of any brand’s marketing strategy. We’re excited for you to be a part of our growth and provide an environment filled with opportunities for you to reach your full potential.

Need more info? Have questions? Need answers? Visit our website at http://kols.asia or drop us an email at hello@kols.asia

Skills