Provides insurance coverage for employees in case of accidental injury, disability, or death, ensuring protection and peace of mind.

Group Personal Accident (GPA) Insurance

Enjoy complimentary Koong Woh Tong product vouchers to share and enjoy quality health products with your loved ones.

Complimentary Product Vouchers

Provides opportunities for learning, skill enhancement, and internal advancement to support employees’ long-term growth and career progression.

Career Development

We celebrate employee milestones and reward outstanding performance to recognize dedication and achievements.

Recognition & Rewards

Choose to claim from medical expenses or health screening packages that best suit your personal wellness needs.

Flexible Benefits

Enjoy various allowances provided based on job requirements, including travel and operational support.

Allowances

Koong Woh Tong Sdn Bhd

Founded in 1989, Koong Woh Tong opened its first outlet at Bukit Bintang Plaza — introducing Malaysians to our signature Herbal Jelly, Honeysuckle &amp; Chrysanthemum Tea (Wu Hua Cha), and 24 Flavours Tea (Ya Sei Mei).
From that humble beginning, our slogan “Authentic Herbal Jelly, The Original Herbal Tea” became more than just words — it represents our unwavering commitment to authenticity, quality, and wellness.
Today, Koong Woh Tong has grown into an award-winning health and wellness brand with over 80 outlets nationwide, blending traditional herbal wisdom with modern innovation.
Join us and be part of a trusted Malaysian heritage brand that continues to promote wellness, innovation, and customer satisfaction — one bowl of herbal jelly at a time.

About Us

To establish the industry’s leading position through high quality products, good networking and excellent service; our products became a well-known brand that recognized wherever can be reached.

Our Vision

<ul>
<li>Greet and serve customers warmly while ensuring customer satisfaction.</li>
<li>Accurately take customer orders and ensure preparation and serving of drinks/herbal products according to company standards.</li>
<li>Handle the payment counter, and receive cash or electronic payments accurately.</li>
<li>Maintain cleanliness of the counter area, customer tables, and the overall store environment.</li>
<li>Assist in stock arrangement, inventory checking, and ensure sufficient stock levels at all times.</li>
<li>Follow the company’s Standard Operating Procedures (SOP) related to food safety, hygiene, and customer service.</li>
<li>Support team members and work together as a team to achieve operational targets.</li>
<li>Perform other duties as assigned by the supervisor or management from time to time.</li>
</ul>

This job is about being part of a friendly team at Queensbay Mall, serving drinks and ensuring customers are happy. You might like this job because you enjoy interacting with people and keeping things tidy while learning the ins and outs of service!

Customer Service

Teamwork

Point Of Sale

Friendliness

Punctuality

Multitasking

Operational Efficiency

Retail Operations

Retail Experience

Food Services




-Greet and serve customers warmly while ensuring customer satisfaction.


-Accurately take customer orders and ensure preparation and serving of drinks/herbal products according to company standards.


-Handle the payment counter, and receive cash or electronic payments accurately.


-Maintain cleanliness of the counter area, customer tables, and the overall store environment.


-Assist in stock arrangement, inventory checking, and ensure sufficient stock levels at all times.

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Service Crew (Queensbay Mall, Bayan Lepas)

Koong Woh Tong Sdn Bhd

Company Profile

Koong Woh Tong Sdn Bhd