Job Description

Roastery Production Assistant

At Kopenhagen Coffee, we don’t just sell coffee. We share stories, build relationships, and bring a little Nordic calm into every cup.

We’re looking for a highly organized, detail-oriented Roastery Production Assistant to be the heartbeat of our production space. You’ll be the person who keeps our gears turning—ensuring our logistics are seamless, our inventory is precise, and our roastery remains a sanctuary of order. If you love the satisfaction of a well-kept system and a perfectly timed delivery, you’ll fit right in.

What You’ll Be Doing

Administration & Inventory

• Handle the essential paperwork: creating Delivery Orders (DOs) and Invoices with high accuracy.
• Maintain a bird’s-eye view of our inventory, ensuring we never run low on what matters most.
• Keep our digital and physical records organized so the team stays aligned.

Logistics & Roastery Flow

• Coordinate and oversee logistics to ensure our coffee reaches its destination on time.
• Take pride in the roastery environment, ensuring the space is organized, clean, and efficient.
• Assist in the physical flow of production, from packaging to dispatch.

Hospitality & Support

• Step behind the coffee bar to man the station and serve customers with warmth when needed.
• Act as a versatile team member who can switch gears between focused admin work and guest interaction.
• Support the roasting team with miscellaneous tasks to keep the day running smoothly.

Who’ll Fit In Well

• Exceptionally Organized: You’re someone who finds peace in order and notices the small details others might miss.
• A Natural Problem-Solver: You can anticipate a logistical hiccup before it happens and stay calm under pressure.
• Adaptable: You’re comfortable wearing many hats—from managing spreadsheets to pulling a perfect espresso shot.
• Reliable & Proactive: You take ownership of your space and don’t wait to be told when something needs tidying or updating.
• A Culture Fit: Warm, friendly, and values the "care, craft, and culture" philosophy of Kopenhagen Coffee.

Perks & Benefits

• 12 days annual leave
• RM40 daily meal allowance
• EPF & SOCSO contributions
• Coffee training for all staff
• Career growth opportunities
• Salary reviews twice a year
• Insurance & health benefits (after 12 months)
• Staff discounts on food & merchandise

We believe in care, craft, and culture. If you have a passion for precision and want to grow alongside a dedicated team, we’d love to meet you.

Job Requirements

Job Requirements

• Organizational Mastery: You have a natural knack for keeping things in order. Whether it’s a digital spreadsheet or a physical shelf, you believe everything has a place.
• Detail-Oriented: You’re meticulous with numbers and names. Creating Delivery Orders and Invoices requires a "measure twice, cut once" mindset to ensure our partners get exactly what they need.
• Communication Skills: You can communicate clearly and warmly with our logistics partners, customers at the bar, and the internal roasting team.
• Tech-Savvy Basics: Comfortable using basic inventory management software, POS systems, or accounting tools (like Xero or SQL). If you’re a pro at Google Sheets/Excel, even better.
• Versatility: You’re happy to "switch gears." You can go from focused administrative work to a fast-paced service environment behind the bar without losing your cool.
• Proactive Attitude: You don't wait for a "to-do" list. You see a messy corner or a low stock level and take the initiative to fix it.
• Physical Stamina: A roastery is an active environment. You should be comfortable being on your feet, organizing stock, and handling the occasional light lifting involved in coffee logistics.
• Experience: Prior experience in admin, retail, or F&B is a plus, but we value the right attitude and organizational discipline above all else.

Skills