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This job is overseeing tech projects, resolving issues, managing budgets, and staying updated on tech trends. You might like this job because it involves collaborating with teams and implementing solutions to enhance efficiency.

RM 5000 - RM 7000

Accentra Glenmarie, Shah Alam, Selangor

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Job Description

  • Oversee the company’s technical team and spearhead Digital Signage, AV System and LED projects.
  • Ensure timely resolution of technical issues within agreed service level agreements (SLAs).
  • Implement and administer server hardware and software.
  • Conduct performance evaluations and identify root cause to present optimized solution and implement preventive measures.
  • Provide regular updates and reports on IT department activities and project status.
  • Efficiently manage workflow and schedule of IT support team.
  • Providing training and support to IT staff and end-users.
  • Engage with clients to cater to system needs and implement technical solutions.
  • Ensuring compliance with relevant laws, regulations and best practices in IT support and cybersecurity.
  • Preparing and managing the budget for IT support department, including forecasting and cost control.
  • Work alongside cross-functional teams to deliver projects.
  • Staying current with technology trends and advancements to recommend upgrades and new systems to improve organizational efficiency.

Job Requirements

  • In-depth understanding of programming, computer science and digital security.
  • Candidate must possess at least a Bachelor’s Degree in Computer Science, Information Technology, or Engineering. 
  • Good command of language (written & spoken) in English and BM. Mandarin &/or Cantonese would be an added advantage.
  • Preferably with 2-3 years of working experience in related field, however fresh grads are welcome to apply.
  • Proficient in MS Office, computer hardware & software systems. 
  • Must be willing to travel outstation.
  • Possess strong problem solving, critical thinking and decision-making skills with good customer service and interpersonal qualities.
  • Equipped with analytical, communication and conflict resolution skills with proactive engagement and situational awareness.

Skills

IT Service Management
IT Infrastructure
IT Capacity Management
Technical Support
Help Desk Support
Product Support
Customer Relationship Management
Project Management
Information Technology
Technology Solutions

Company Benefits

Mileage Allowances

Outstation road trips!!

Travel Opportunities

Nationwide installation and maintenance jobs.

Perks & Bonuses

Surprises awaits!

Meal Allowances

Full belly, happy employee! We believe that happy tummies lead to higher productivity.

Medical Allowances

We've got you covered for days when you missed your one-a-day apple intake..

Achievement Award

Achieved your KPI target? We value contributions and reward those who go the extra mile to accomplish above and beyond.


Additional Info

Company Activity

Last active - few hours ago

Career Level

Manager / Team Lead


Company Profile

Kreateevee Sdn Bhd-logo-image

Kreateevee Sdn Bhd

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