company-logo-image

Service Crew

ashley-avatar-image

AI-generated summary

beta

This job is a Service Crew member at 18 Lab by KLGCC. You might like this job because you’ll be the friendly face that ensures guests enjoy their café experience while preparing delicious food and drinks!

Undisclosed

Bukit Kiara, Kuala Lumpur

Job Description

Position : Service Crew (18 Lab by KLGCC)

Work Location : KLGCC Convention Centre, Bukit Kiara

Job Purpose

To support daily café operations by delivering efficient and friendly service, ensuring a positive experience for members and guests in line with KLGCC standards and 18 LAB branding.

Job Responsibilities

  • Provide friendly, efficient, and professional service to customers.
  • Take orders, serve food and beverages, and handle basic customer requests.
  • Maintain service standards in line with KLGCC values and 18 LAB Coffee standards.
  • Assist in day-to-day café operations to ensure smooth workflow.
  • Prepare and serve beverages and food according to SOPs.
  • Ensure cleanliness and proper setup of service areas at all times.
  • Support opening and closing procedures of the café.
  • Assist in stock replenishment and basic inventory checks.
  • Ensure proper handling and storage of food, beverages, and supplies.
  • Minimize wastage and report low stock levels to Supervisor.
  • Support ongoing promotions and upsell products when appropriate.
  • Ensure promotional displays are properly set up and maintained.
  • Assist in café events, pop-ups, and catering services when required.
  • Maintain cleanliness, hygiene, and safety standards at all times.

Job Requirements

  • Minimum SPM or equivalent.
  • 1–2 years of experience in F&B or customer service (fresh graduates are welcome).
  • Good communication and interpersonal skills.
  • Friendly, presentable, and customer-oriented.
  • Willing to work shifts, weekends, and public holidays.

Skills

Customer Service
Food Services
Food Preparation
Coffee Making

Company Benefits

Medical & Insurance

Outpatient & Specialist Clinic, Hospitalization, Optical, Dental, Group Term Life, Group Personal Accident

Bonus & Annual Increment

Bonus & Annual Increment subject to company & staff performance

Staff Discount

Staff Discount on Home Purchase

Staff Meal

Staff Meal provided daily

Supplementary Retirement Scheme

Extra EPF Contribution from company upon confirmation (15% & 16%)

Leave

Annual Leave (Starting 20 days p/a), Compassionate Leave, Study/Exam Leave, Birthday Leave & etc


Additional Info

Company Activity

Last active - few minutes ago

Experience Level

#NoExperienceNeeded

Career Level

Entry Level

Job Specialisation


Company Profile

Kuala Lumpur Golf & Country Club Berhad (KLGCC)-logo-image

Kuala Lumpur Golf & Country Club Berhad (KLGCC)

Discover award-winning golf courses and a state-of-the-art clubhouse, set within a thoughtfully planned environment surrounded by lush green fairways and beautifully landscaped gardens. KLGCC offers top-notch recreational, business, and leisure facilities, and is a proud subsidiary of Sime Darby Property.