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Social Media & Community Intern (Urban Mobility Startup)

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This job is an internship where you'll engage with customers on social media and help improve urban transport connections. You might like this job because you’ll gain hands-on experience at a growing startup and can even turn it into a full-time role!

RM 600 - RM 800

Menara Southpoint, Kuala Lumpur

Job Description

 📍 Location: [KL / Hybrid]
🕒 Internship (3–6 months) | Allowance Provided

About Us

Kummute is an urban mobility platform focused on building greener, smarter, and more connected cities. We operate services such as on-demand transport (DRT) and ride-hailing, helping improve first and last-mile connectivity for communities. Our mission is to simplify commuting while promoting sustainable transportation solutions.

What You’ll Be Doing

  • Respond to DMs, comments, and messages on Instagram, Facebook & TikTok
  • Monitor daily mentions, tags, and engagement
  • Escalate operational issues to the supervisor when necessary
  • Post updates (service notices, launches, announcements)
  • Track FAQs and recurring customer complaints
  • Update website content (service descriptions, FAQs, announcements)
  • Write simple blog posts (new services, explainers, partnerships, pilots)
  • Repurpose content for social media
  • Represent the brand professionally in online interactions
     

Why Join Us?

  • Hands-on experience in a fast-growing mobility startup 
  • Real responsibility (not just admin work) 
  • Exposure to operations, marketing, and tech
  • Opportunity to grow into a full-time role
     

If you’re proactive, creative, and eager to learn in a real startup environment, we’d love to hear from you.

📩 Send your resume to: cs@kummute.com.my
Subject: Internship Application – Kummute


Job Requirements

What We’re Looking For

  • Strong written communication skills (English & BM preferred)
  • Active social media user
  • Responsible, responsive, and detail-oriented
  • Able to handle customer inquiries calmly and professionally
  • Basic Canva or content creation skills are a plus
  • Interest in startups, mobility, or tech is an advantage

Skills

Social Media
Graphic Design
Customer Relationship Management
Marketing

Company Benefits

Hybrid Working

Hybrid model: on-site when operations require, remote for reporting/admin tasks. Performance, responsiveness and accountability matter most.


Additional Info

Company Activity

Last active - few days ago

Experience Level

#NoExperienceNeeded

Career Level

Internship

Job Specialisation


Company Profile

Kumpool Sdn. Bhd.-logo-image

Kumpool Sdn. Bhd.

Kummute is an urban mobility platform focused on building greener, smarter, and more connected cities. We operate services such as on-demand transport (DRT) and ride-hailing, helping improve first and last-mile connectivity for communities. Our mission is to simplify commuting while promoting sustainable transportation solutions.  
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