Job Description

About the Role

Kyanon Digital is looking for a detail-oriented Account Management Support Intern to join our Malaysia team. This is a hands-on internship focused on proposal preparation, quotation documentation, tender monitoring, and account coordination — not a sales or cold-calling role.

You'll work closely with the Account Manager and get real exposure to how digital consulting projects are managed from an account perspective.

What You'll Do

1. Quotation & Proposal Support

- Help prepare quotations based on inputs from internal teams

- Structure quotations clearly — scope, pricing, assumptions, exclusions

- Support proposal deck preparation for client opportunities and tenders

- Review and improve proposal materials using past references

2. Tender Monitoring & Submission

- Monitor tender platforms and use our internal tender crawler tool

- Summarise tender requirements: scope, deadline, eligibility, documents

- Classify opportunities as Join, KIV, or No-go

- Prepare submission checklists and organise documents

3. Account Management Support

- Prepare meeting notes, action items, and client update documents

- Support coordination between Account Manager and delivery teams

- Join selected client meetings as an observer

Work Arrangement

Location: Malaysia (Kuala Lumpur / Selangor)

On-site with flexibility for hybrid/remote on selected days. Remote-friendly tasks include document prep, tender monitoring, and proposal drafting. On-site required for Month 1 onboarding and client meetings.

Career Progression

Phase 1 (0–3 months): Intern — guided learning & execution support

Phase 2 (3–6 months): Junior Associate — independent execution

Phase 3 (6+ months): Associate/Executive (AM Track) — full ownership

Performance-based conversion to full-time is available after 3 months.

Job Requirements

Education

- Third/Final-year student or fresh graduate in Business, Marketing, Communications, Digital Business, IT, Entrepreneurship, or related fields

Must-Have

- Strong written English — able to write clear, professional documents and emails

- Detail-oriented — catches errors in documents, pricing, and formatting

- Organised and able to manage multiple tasks and meet deadlines

- Responsible attitude with a proactive, ownership-driven mindset

Ni to Have

- Experience producing proposals, sponsorship decks, business plans, or pitch decks (school projects count)

- Experience as event organiser, project secretary, or committee coordinator

Skills