Job Description

Responsibilities:

Social Media:

●     Research audience preferences and discover current trends

●     Create engaging text, image and video content

●     Design posts to sustain readers’ curiosity and create buzz around new products.

●     Stay up-to-date with changes in all social platforms ensuring maximum effectiveness

●     Facilitate online conversations with customers and respond to queries

●     Report on online reviews and feedback from customers and followers

●     Develop an optimal posting schedule, considering social media platforms traffic and customer engagement metrics

●     Oversee social media accounts’ layout

●     Suggest new ways to attract prospective customers, like promotions and contest on social media.

Event and PR assistance:

·      Managing and executive projects from the launch event / promotional events as assigned by Marketing Manager.

·      Assist to oversee / coordinate the operation during the event (handling RSVP, registration counter)

·      KOLs and media engagement for events / marketing campaigns / new product launch

Job Requirements

Social Media platform savvy

-         Editing visual using external apps for Instagram reels and tiktok.

-         Simple photo editing using external apps to enhance picture for Instagram / Facebook stories and posts.

• Experience in handling launch / promotional events.
• Experience interacting with customers via social media platforms (enquiries & feedback)
• Experience with a specific tool or software.
• Prior experience in social media and F&B industries
• Attention to details

·      Fluent in Bahasa Melayu and English

·      Strong communicator

·      Able to multitask

·      Proficient in Microsoft Office and Microsoft Excel

·      Strong organizational and time management skill

·      Independent and discipline

·      Problem solving

Nice-to-Haves

• Passionate about food.
• Sensitive about latest food trends.
• Familiarize and up-to-date with Internet jargons and memes.
• Simple photos and videos editing. 

Skills