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Front of House Staff

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This job is for Front of House Staff at La Pané, where you'll engage with customers and ensure a great vibe. You might like this job because it offers a structured environment and a chance to be part of a lively team! Salary is RM1,800 – RM2,500.

RM 1800 - RM 2500

Mont Kiara, Kuala Lumpur

Job Description

Salary: RM1,800 – RM2,500
Work Location: In-person
Department: Operations

We’re looking for friendly, reliable people who enjoy interacting with customers and being part of a fast-moving team. If you like a structured environment, clear SOPs, and creating a good experience for customers, this role is for you.

At La Pané, FOH is not just about taking orders , it’s about creating a smooth, warm, and efficient experience from the moment customers walk in.


Job Requirements

 KEY RESPONSIBILITIES

  1. Customer Service & Experience
    • Greet customers warmly and assist with orders.
    • Recommend menu items confidently (including add-ons and desserts).
    • Ensure customers feel welcomed, comfortable, and well taken care of.
    • Handle basic customer feedback or escalate when needed. 
  2. Order Taking & Accuracy
    • Take orders clearly and accurately (walk-in, takeaway, delivery).
    • Confirm orders before submission to kitchen.
    • Ensure correct items are served to the right customer. 
  3. Service Flow & Speed
    • Work closely with kitchen to ensure smooth order flow.
    • Maintain fast and efficient service during peak hours.
    • Assist in clearing tables and resetting quickly. 
  4. Cleanliness & Store Upkeep
    • Maintain cleanliness of dining area, counter, and service stations.
    • Follow cleaning schedules and hygiene standards.
    • Ensure overall environment is clean, organised, and presentable. 
  5. Cashiering & Basic POS Handling
    • Handle payments (cash, card, e-wallet) accurately.
    • Issue receipts and manage basic POS system functions.
    • Ensure proper cash handling and reporting. 
  6. Teamwork & Support
    • Support teammates during busy periods.
    • Assist in simple prep or packing when needed.
    • Follow SOPs and contribute to a smooth daily operation.

Right to Work Requirements

  • Candidates with an existing right to work in the country are preferred
    • Local citizens of this country
    • Permanent residents (PR) of this country
    • Candidates who already have a work permit for this country

Working Arrangement

  • On Site

Skills

Positivity
Communication
Calmness Under Pressure
Detail Oriented
Teamwork
Willingness To Learn
Empathy

Additional Info

Company Activity

Last active - few hours ago

Experience Level

#NoExperienceNeeded

Career Level

Entry Level

Job Specialisation


Company Profile

Lapane Pizza-logo-image

Lapane Pizza