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Retail Key Account Manager-Kuala Lumpur

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This job is about managing key retail accounts for Lazada in Kuala Lumpur. You might like this job because it involves building strong partnerships, driving sales growth, and working with various teams to enhance customer satisfaction!

Undisclosed

Malaysia, Kuala Lumpur

Job Description

1、Manage and develop key accounts in the retail sector, focusing on increasing sales and market share for Lazada's platform.
2、Build and maintain strong relationships with key decision-makers at retail partners, understanding their business needs and aligning Lazada's offerings accordingly.
3、Develop and implement account strategies to drive growth, including negotiating contracts, promotions, and joint business plans.
4、Collaborate with internal teams such as marketing, operations, and product to ensure seamless integration of services and maximize customer satisfaction.
5、Analyze sales data, market trends, and competitor activities to identify opportunities and recommend action plans.
6、Regularly report on account performance, providing insights and recommendations for improvement to both the retail partners and the Lazada team.


Job Requirements

1、Bachelor's degree in Business, Marketing, or a related field.
2、Minimum of 3 years of experience in key account management, preferably in the e-commerce or retail industry.
3、Proven track record in managing and growing key accounts, achieving sales targets, and fostering long-term partnerships.
4、Strong negotiation and interpersonal skills, with the ability to influence and build relationships at all levels.
5、Familiarity with the Malaysian retail market and its dynamics, as well as an understanding of the e-commerce landscape.
6、Excellent analytical skills, with the ability to interpret data and make strategic decisions based on insights.
7、Fluent in English and Malay, with additional language skills being a plus.


Company Benefits

Collaborative team

We are as diverse as the region we connect, because we value the power of difference.

Rewarding career

We value curiosity and passion that allow the best ideas to surface from our people. We experiment, we learn, and we do better every day.

Diverse opportunities

Build your future with Lazada in in Commercial, Marketing, Technology, Customer Care, Strategy & Management, Corporate Function, and more!


Additional Info

Company Activity

Last active - few days ago

Job Specialisation


Company Profile

Lazada Express Malaysia-logo-image

Lazada Express Malaysia

ECOMMERCE IS CHANGING AND WE'RE LEADING THE CHANGE Founded in 2012, Lazada Group is Southeast Asia’s leading eCommerce platform. With a presence in six countries – Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam – we connect this vast and diverse region through our technology, logistics and payments capabilities. Today, we have the largest selection of brands and sellers, and by 2030, we aim to...
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