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This job is as a Senior Associate-3PL Management where you'll lead and drive the performance of 3PLs to improve services. You might like this job because you get to define growth plans, lead meetings, and ensure compliance for efficient 3PL operations.
Undisclosed
Malaysia, Kuala Lumpur
Job Description
The 3PL Management – Senior Associate is responsible for the 3PL performance (ops & finance) and driving 3PLs to improve service levels & performance.
You will own 3PL performance and work with 3PLs on their action plans to remedy underperforming KPIs, following up to ensure plans are executed and working.
You will also manage 3PL performance obligations under the contracts, ensuring that breaches are penalized accordingly & actions taken to prevent repeated breaches.
You will gather intelligence on the 3PLs under your management and managing an up-to-date intelligence repository accessible to other team members.
As the main point of contact for 3PLs, you will drive the roll out of new contract and continuous improvement projects to support company growth ambitious.
Responsibilities
• Define and drive Strategic Growth Plan for each 3PL.
• Works with 3PLs on capacity / network development and explore services to support company strategy.
• Conduct structured intelligence gathering on incumbent 3PLs and manage the intelligence repository.
• Lead QBR, Monthly & Weekly meeting, and works with related stakeholders on action plan & follow up closure and evaluate performances.
• Constantly review internal & 3PLs processes and ensure compliance. To initiate & lead changes to improve efficiency when necessary.
• Own & Drive 3PL operations performance.
• Monitor 3PL performance in COD remittance.
• Ensure 3PL Contract KPI Compliance.
• Continuous review seller order trending, review 3pl pick up routing to improve pick up N+0 performance.
• Review overall internal operations processes, and ensure it align to KPIs methodology.
• Perform deep dive analysis and develop action plan to improve seller and buyer experience.
• Collaborate with Internal stakeholders & 3PLs to improve Seller & Buyer concern.
Job Requirements
• Very organized, structured & detail-oriented, able to efficiently navigate and grasp cross functional topics (from ops to finance).
• Strong analytical skills & capacity to do financial simulation.
• Independent with an entrepreneur's mindset, able to find gaps in our current processes to drive optimizations.
• Strong project management skills and drive project implementation.
• Ability to multi-task & keep track of follow-ups across different 3PLs.
• Ability to influence - to convince 3PLs to our point of view on disputes & share intelligence.
• Excellent analytical, mathematical and problem-solving abilities.
• Superb communication and presentation skills.
• Aptitude to succeed in a stressful and deadline-oriented environment.
• Solid understanding of MS Excel and ability to understand new information systems quickly.
• Bachelor's degree in business or relevant field.
• Minimum 3 years’ experience in Supply Chain / Logistic.
Company Benefits
Collaborative team
We are as diverse as the region we connect, because we value the power of difference.
Rewarding career
We value curiosity and passion that allow the best ideas to surface from our people. We experiment, we learn, and we do better every day.
Diverse opportunities
Build your future with Lazada in in Commercial, Marketing, Technology, Customer Care, Strategy & Management, Corporate Function, and more!
Additional Info
Company Activity
Last active - few hours ago
Experience Level
0 - 10 Years of Experience
Company Profile
Lazada Express Malaysia
ECOMMERCE IS CHANGING
AND WE'RE LEADING THE CHANGE
Founded in 2012, Lazada Group is Southeast Asia’s leading eCommerce platform. With a presence in six countries – Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam – we connect this vast and diverse region through our technology, logistics and payments capabilities. Today, we have the largest selection of brands and sellers, and by 2030, we aim to serve 300 million customers. In 2016, Lazada became the regional flagship of the Alibaba Group, and is backed by Alibaba’s best-in-class technology infrastructure.
Lazada's constantly evolving technology, logistics and payments infrastructure connects this vast and diverse region, and offers Southeast Asia a shopping experience that is safe, seamless and enjoyable. At Lazada, nothing stands still. As the demands of discerning shoppers and ambitious retailers continue to grow, we’re always a few steps ahead.
Source:lazada.com