Job Description

Learning & Development (L&D):

• Identify training and development needs across departments through surveys, interviews, and performance evaluations.
• Plan, coordinate and implement learning initiatives, workshops, and seminars aligned with company goals.
• Collaborate with external trainers and vendors to deliver specialized training programs.
• Facilitate leadership development, technical skills training, and soft skills improvement for employees.
• Provide coaching and mentoring to high-potential employees.
• Assess the effectiveness of training programs and make improvements based on feedback.
• Maintain training records and prepare reports for management.

Discipline and Compliance:

• Ensure adherence to company policies and procedures, fostering a culture of compliance and respect.
• Investigate and address disciplinary issues, complaints, and grievances in a fair and consistent manner.
• Act as a mediator in resolving workplace disputes to maintain a positive and harmonious work environment.
• Maintain records of disciplinary actions, warnings, and investigations.
• Prepare reports compliance and disciplinary trends.
• Counsel employees on workplace behavior and expectations.
• Provide guidance to supervisors on managing team discipline effectively.
• Support internal and external audits 

General Responsibilities:

• Stay updated on industry trends and best practices in learning, development, and workplace discipline.
• Collaborate with HR and department heads to align L&D and disciplinary strategies with organizational objectives.
• Develop communication strategies to promote training opportunities and policy updates among employees.

Job Requirements

Bachelor’s degree in Human Resources, Organizational Development, Psychology, Business Administration, or a related field.

• Certifications in HR, Learning & Development (e.g., CIPD, SHRM, or Train-the-Trainer) are an advantage.
• Minimum of 3–5 years of relevant experience in Learning & Development, HR, or employee relations.
• Experience handling employee discipline, investigations, and policy enforcement.
• Strong understanding of L&D methodologies, adult learning principles, and training evaluation techniques.
• Solid knowledge of labor laws and workplace compliance standards.
• Exceptional communication and presentation skills, with the ability to engage diverse audiences.
• Conflict resolution and mediation skills with a fair and balanced approach.
• Excellent organizational and project management abilities to handle multiple tasks effectively
• Strong interpersonal skills and a proactive attitude.
• High level of discretion and ability to handle sensitive information.
• Commitment to fostering a positive and inclusive workplace culture

Skills