Job Description

Interested? Apply through our website now: https://www.lightup7.com/careers/business-administrator

We are looking for a proactive and detail-oriented Business Administrator to support our business development pipeline and act as the administrative backbone for our client accounts. This role plays a key part in ensuring administrative efficiency, coordinating paperwork, assisting and contributing to the successful execution of projects, such as attending client briefings, ensuring timely follow-up, proposals, and client engagements.

Fresh graduates are encouraged to apply as well — we value enthusiasm, willingness to learn, and a strong work ethic!

Administrative & Operational Support:

• Provide administrative and operational support to the Business Development Department.
• Manage departmental correspondence, emails, calendars, appointments, and meeting schedules.
• Prepare and process internal and external forms and supporting documents in a timely manner.
• Assist in overseeing document dispatch as required.

Client Correspondence & Follow-Ups:

• Assist with client account handovers from BD Executives once deals are agreed upon, ensuring smooth coordination and administrative follow-through.
• Liaise with clients to follow up on signed contracts, payment receipts, pending information, and enquiry status updates.
• Respond to incoming phone calls and provide prospective clients with a concise overview of the company’s services.

Quotations, Invoices & Proposal Documentation:

• Prepare and send client quotations and invoices based on information provided by BD Executives.
• Assist in preparing and compiling business proposals, tender documents, and meeting materials.

Meetings & Internal Communication:

• Participate in client briefings, kickoff meetings, and project alignment sessions, take notes, and share key information, project requirements, and timelines with the BD team.
• Coordinate with the Business Development, Creative, and Operations teams to support client communications, proposal timelines, and client requirements.

Data Entry, Record Management & Ad Hoc Support:

• Perform data entry and keep company tracking sheets updated with client details, interaction histories, and payment statuses.
• Provide support with ad-hoc tasks as required by management.

Job Requirements

• Diplomas or Bachelor’s degree in Business Management, Administration, Communications, Marketing, or a related field.
• 1-2 years of relevant experience in a sales support, administrative, or customer service role. (Fresh graduates are welcome to apply!)
• Proficient in English and Malay (spoken and written).
• Proficient in Microsoft Office Suite, Google Workspace, and any project management tools.
• Strong organizational and time-management skills.
• Excellent written and verbal communication abilities.
• Detail-oriented with strong problem-solving skills.
• Possessing a valid driving licence and own car is an advantage.

Skills