Job Description

Job Requirements:

• Coordinate student support services and orientation. 
• Manage visa, immigration, and housing processes. 
• Provide academic advising, counseling, and wellness support. 
• Organize cultural and engagement activities. 
• Liaise with government bodies and embassies. 
• Ensure compliance with international education standards. 
• Facilitate communication between students and faculty. 
• Monitor academic progress and provide interventions. 
• Manage scholarships, financial aid, and student records. 
• Support recruitment, admissions, and emergency response. 
• Promote leadership, volunteerism, and student satisfaction. 
• Report on international student affairs to university leadership. 

Qualifications & Requirements 

• Education: Bachelor’s degree in education, International Relations, Business Administration, or a related field 
• Minimum of 3 years' experience in student affairs, international education, or related roles, with proven experience managing international student services. 
• Regulatory Knowledge: Familiarity with immigration laws, visa processes, and compliance requirements for international students in Malaysia. 
• Cultural Competence: Strong ability to work with diverse cultures and foster an inclusive environment. 
• Communication Skills: Excellent verbal and written communication skills in English; proficiency in additional languages is a plus. 
• Organizational Skills: Ability to manage multiple tasks, resolve issues promptly, and deliver exceptional student support. 
• Tech Proficiency: Knowledge of student management systems, CRM tools, and digital communication platforms. 
• Problem-Solving & Empathy: Strong interpersonal skills with a student-centered approach and ability to handle sensitive situations effectively. 
• Language Requirement: Fluent in Bahasa Melayu, Mandarin and English 

Job Requirements

Job Requirements:

• Education: Bachelor’s degree in education, International Relations, Business Administration, or a related field 
• Minimum of 3 years' experience in student affairs, international education, or related roles, with proven experience managing international student services. 
• Regulatory Knowledge: Familiarity with immigration laws, visa processes, and compliance requirements for international students in Malaysia. 
• Cultural Competence: Strong ability to work with diverse cultures and foster an inclusive environment. 
• Communication Skills: Excellent verbal and written communication skills in English; proficiency in additional languages is a plus. 
• Organizational Skills: Ability to manage multiple tasks, resolve issues promptly, and deliver exceptional student support. 
• Tech Proficiency: Knowledge of student management systems, CRM tools, and digital communication platforms. 
• Problem-Solving & Empathy: Strong interpersonal skills with a student-centered approach and ability to handle sensitive situations effectively. 
• Language Requirement: Fluent in Bahasa Melayu, Mandarin and English 

Skills