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This job is like being the captain of a ship, steering client relationships, overseeing creative processes, and presenting progress reports. You might like this job because you get to push boundaries and drive business growth in the social and digital space.

Undisclosed

Plaza Damansara, Kuala Lumpur

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Job Description

  • Work closely with the Malaysia General Manager to plan business growth with existing clients and identify new opportunities.
  • Work with assigned clients to create and push the client work to the boundaries of the social and digital space.
  • Cultivate, develop, and maintain long-term relationships, and build trust with clients.
  • Oversee strategic and creative process, allocate and assign resources, and coordinate with data, strategy social and creative teams.
  • Consult with key leads and collaborate with creative, and members to build the best solutions for individual campaigns.
  • Motivate team members to exceed expected goals.
  • Estimate and establish cost parameters, budgets, campaigns, and potential ROI.
  • Supervise account management and strategies.
  • Present reports on account progress, quotas, and goals to senior leadership and stakeholders.
  • Keep accurate records of campaigns and campaign performance as well as track against project scope.
  • Understand business at a granular level and be able to provide recommendations on how to change and adapt to business needs.
  • Handle day-to-day escalations for all accounts, resolve issues to maintain and strengthen customer trust.
  • Ensure the timely handoff of deliverables to clients.
  • Develop and implement strategic sales quotas.
  • Embody LOKi’s spirit of doing good work and represent the company well to clients.
  • Other responsibilities as assigned.

Job Requirements

  • Bachelor's Degree in Business, Business Administration, or related field. Master’s degree is a plus.
  • Minimum of 8+ years of relevant experience as an account manager, director, or related title in the industry.
  • Proven management experience including relevant experience in brand management, marketing, advertising and account management.
  • Effective team management skills.
  • Knowledge of market research techniques.
  • Solid understanding of budgeting and reporting on progress.
  • Personable style with a knack for proactive problem-solving.
  • Experienced in working on digital and social marketing campaigns.
  • Tactful/diplomatic communicator
    • Internally and Externally
    • Formal written, informal written, verbal
    • Ability to communicate complex information in easy-to-understand terms
  • Demonstrated experience in crisis and issue management.
  • Skilled in presenting to high level clients.
  • Excellent organisation, negotiation, and leadership skills.

Skills

Client Services
Project Management
Digital Content
Digital Marketing
Content Strategy

Company Benefits

Medical

Cashless medical claims

Medical Insurance

Medical Insurance which includes hospitalization, room & board

Well-Being Allowance

Monthly claimable wellbeing allowance


Additional Info

Company Activity

Last active - few hours ago

Experience Level

#NoExperienceNeeded

Career Level

Manager / Team Lead


Company Profile

Loki Digital Sdn Bhd-logo-image

Loki Digital Sdn Bhd

We believe that the tiniest details often make the biggest impact, so we are dedicated to sweat the small stuff to make your big ideas become real-world tangible results.

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