Job Description

Job Duties:

* Process customer orders

* Update customers on delivery status

* Handle complaints or issues

* Coordinate with warehouse and delivery team

* Prepare monthly reports

Job Requirements

Requirements:

* Diploma/Degree in Logistics, Supply Chain or related field

* 2–3 years experience in customer service / warehouse / logistics

* Basic computer skills (Excel, email)

* Knowledge of WMS and SAP is an advantage

* Good communication and problem-solving skills

Skills