Job Description

About the Role

We are looking for a Quality Assurance Executive to join our team and play a key role in ensuring food safety, product quality, hygiene, and operational compliance across our Tealive and Bask Bear Coffee outlets in West Malaysia.

If you are passionate about food quality, enjoy working closely with operations teams, and are comfortable travelling to different outlets, we would love to hear from you!

Job Responsibilities

• Conduct QA audits and outlet inspections for Tealive and Bask Bear Coffee outlets.
• Assess food safety, hygiene, product quality, and operational compliance.
• Provide feedback and work with Operations on corrective actions and improvements.
• Conduct product quality inspections and testing in line with HACCP and internal standards.
• Investigate product complaints and quality issues, including root cause analysis and CAPA.
• Maintain quality records, reports, inspection, and complaint documentation.
• Provide guidance and training on quality systems, procedures, and standards.
• Monitor recurring quality issues and support risk management and continuous improvement.

Job Requirements

• Diploma/Degree in Food Technology, Food Science or related field.
• Minimum 2 years of relevant working experience.
• F&B experience is an added advantage.
• Good knowledge of HACCP, food safety, and quality standards.
• Strong communication, analytical, and problem-solving skills.
• Willing to travel across West Malaysia.

Skills