Job Description

📝 Job Responsibilities

• Manage daily outlet operations.
• Ensure service quality and customer satisfaction.
• Hire, train, and supervise staff.
• Train staff on drink preparation and proper use of equipment.
• Coordinate with suppliers and manage stock orders.
• Prepare daily, weekly, and monthly reports.
• Handle customer issues professionally and provide excellent service.
• Maintain cleanliness and outlet standards.
• Build strong customer relationships to increase loyalty.
• Achieve sales targets set by the company.
• Perform ad-hoc tasks assigned by management.

Benefits:

• Meal provided
• Opportunities for promotion
• Professional development

Job Requirements

✅ Job Requirements

• Able to communicate in Bahasa and English (Mandarin is an advantage)
• Minimum 2 years of experience in F&B or Retail industry 
• Supervisory experience is an advantage 
• Strong communication and leadership skills 
• Independent, responsible, and a team player

Skills