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Quality Control (QC) Senior Executive

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This job is all about ensuring that stores meet food safety and hygiene standards through regular audits and inspections. You might like this job because you get to coach teams, document findings, and help improve operations for better customer safety!

Undisclosed

Damansara Perdana, Selangor

Job Description

  1. Conduct regular and ad-hoc audits across all outlets.
  2. Verify store compliance with approved SOPs and Work Instructions, food safety and hygiene standards, Halal handling and segregation procedures, as well as MOH (KKM) and local council requirements.
  3. Observe and assess store practices, including food handling and preparation, storage and temperature control, cleanliness, personal hygiene and uniform standards, and opening, closing, and daily operational SOPs.
  4. Document audit findings and issue Non-Compliance Reports (NCRs) where applicable.
  5. Track corrective actions and follow up with store management to ensure timely resolution.
  6. Monitor recurring non-compliance issues and escalate persistent findings as required.
  7. Provide on-site clarification, coaching, and guidance on SOP requirements to store teams.
  8. Prepare and submit audit reports, compliance scores, and summary dashboards for management review.

Job Requirements

  1. Diploma or Degree in Food Science, Food Technology, Hospitality, or related field.
  2. 3–6 years experience in F&B store audit / quality compliance within a multi-outlet environment.
  3. Strong knowledge of store SOPs, food safety & hygiene, and MOH (KKM) / local council requirements.
  4. Experience issuing and tracking Non-Compliance Reports (NCRs) and corrective actions.
  5. HACCP, GMP/GHP, Food Handler & Typhoid certification preferred.
  6. Good communication skills, firm but approachable, and willing to travel for store audits.

Skills

Food Safety Management Systems
Hazard Analysis And Critical Control Points (HACCP)
Quality Auditing
Microsoft Excel
Problem Solving

Company Benefits

Overseas Training Opportunity

Gain international exposure and learn from global best practices through selected overseas training programs.

Employee Discount on Products & Services

Enjoy special discounts on Luckin Coffee products and services

EPF & SOCSO

We provide statutory contributions for your retirement savings and social security protection in line with Malaysian regulations.

Professional Career Development

Access training programs, workshops, and conferences designed to build skills and support your career growth.

Staff Appreciation & Rewards

Your hard work and achievements are recognized through reward programs, appreciation events, and performance incentives.

Insurance Coverage

Stay protected with insurance benefits that provide financial support and peace of mind.


Additional Info

Company Activity

Last active - few minutes ago

Career Level

Senior Executive

Job Specialisation


Company Profile

Luckin Coffee Malaysia-logo-image

Luckin Coffee Malaysia

Luckin Coffee is a leading new retail coffee company worldwide. We are the pioneer of a technology-driven new retail model to provide coffee and other products of high quality, high affordability, and high convenience to our customers. Since landing in Malaysia, it has been serving up quality coffee at affordable prices, with a modern twist. Now already expanding across major towns, Luckin is quickly becoming a...