Job Description

 Role Overview

We are seeking a warm, self-motivated individual to join our team as a EDUCATION CONSULTANT (ENROLMENT) . This role focuses on engaging with parents, guiding them through our preschool programmes, and converting enquiries into enrolments. You will be the face of My Kiddyland, helping families understand our learning philosophy and facilities.

As this role is parent‑facing, working hours are flexible and based around parents’ availability rather than a fixed 9‑6 schedule. We are looking for someone with strong interpersonal skills, preferably with experience in the education sector or a mother who naturally relates to parents’ needs.

Key Responsibilities

• Enquiry Management: Respond promptly to parent enquiries via WhatsApp, phone calls, and walk‑ins; provide accurate information about programmes, fees, and centre operations.
• School Tours: Conduct personalised tours of our facilities, articulating Kiddyland’s learning philosophy, curriculum approach, and unique selling points to help parents make informed decisions.
• Advisory & Sales: Advise parents on suitable classes based on their child’s age, developmental stage, and preferences; explain fee structures and highlight available promotions.
• Enrolment Administration: Prepare enrolment documentation accurately and coordinate with School Admin to ensure a seamless onboarding experience for new families.
• Performance Tracking: Monitor and track enquiry‑to‑enrolment conversion rates; submit weekly reports to the Branch Leader with insights and improvement plans.
• Event Support: Participate in marketing events, open houses, and education fairs to generate leads and build brand presence.
• Target Achievement: Meet monthly enrolment targets to qualify for commission and contribute to the overall growth of Kiddyland.

Job Requirements

Who We Are Looking For

• Language & Communication: Fluent in Chinese (Mandarin) to effectively engage with Mandarin‑speaking parents. English proficiency is also required for internal coordination.
• Experience: Prior experience in education, early childhood, or a customer‑facing sales role is highly preferred. Candidates with a parenting background or a natural affinity for connecting with families will find the role especially fulfilling.
• Personality: Warm, approachable, and empathetic; able to build trust with parents and genuinely enjoy interacting with children.
• Self‑starter: Comfortable working with flexibility—your schedule will centre around parent appointments and walk‑ins rather than a fixed 9‑to‑6 routine.
• Mobility: Willing to travel among our 3 centres (locations to be provided) and able to report to any centre on a given day based on where parent traffic is expected.

Working Hours & Arrangements

• No fixed office hours; work schedule is determined by parent enquiry patterns, tour bookings, and walk‑in timings.
• Typical busy periods include weekday mornings, late afternoons, and weekends. You will coordinate with the Branch Leader to ensure coverage across centres.
• A valid means of transportation and the ability to move between locations is essential.

Remuneration & Benefits

• Competitive basic salary + attractive commission structure for hitting monthly enrolment targets.
• Comprehensive training on our curriculum, sales processes, and parent engagement techniques.
• Opportunities to grow within a dynamic, expanding early childhood organisation.

Skills