company-logo-image

Application Maintenance/Production Support Engineer

ashley-avatar-image

AI-generated summary

beta

This job is about keeping a bank's technology up-to-date, ensuring everything runs smoothly. You might like this job because you’ll work in a modern tech center in Kuala Lumpur and help shape digital banking solutions for a leading bank!

Undisclosed

Kuala Lumpur Malaysia, Kuala Lumpur

Job Description

Project description

Our Client a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America are looking for Consultants to be part of the project

The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. They work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Malaysia and overseas branches.

The client has more than 80 years of history in the banking industry and is expanding its footprint in Malaysia.
The selected resource will be working in a newly setup technology centre located in Kuala Lumpur as part of Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation.

Responsibilities
bullet icon

Manage and oversee Technology Obsolescence Management processes and governance.

bullet icon

Monitor lifecycle status of IT assets and technologies.

bullet icon

Track End-of-Life (EOL) and End-of-Support (EOS) technology components.

bullet icon

Maintain and update technology obsolescence trackers and dashboards.

bullet icon

Perform data validation and reconciliation using CMDB.

bullet icon

Monitor compliance with technology obsolescence policies and standards.

bullet icon

Coordinate annual reviews to identify obsolete technologies and applications.

bullet icon

Work with Asset Custodians and Application Owners to obtain remediation plans.

bullet icon

Track technology refresh initiatives and implementation progress.

bullet icon

Gather budget approval and project implementation information.

bullet icon

Ensure approved remediation actions are completed before EOL deadlines.

bullet icon

Generate management reports and dashboards using Power BI.

bullet icon

Support governance reviews and management reporting activities.

bullet icon

Collaborate with Infrastructure, Security, Asset Management, and Application teams.

Skills

Must have

bullet icon

3-5 years of experience in IT Asset Management, CMDB Management,

bullet icon

Technology Lifecycle Management, or Technology Obsolescence Management.

bullet icon

Strong experience with BMC Remedy / Helix.

bullet icon

Experience working with CMDB (Configuration Management Database).

bullet icon

Experience in Technology Obsolescence Management.

bullet icon

IT Asset Lifecycle Management knowledge.

bullet icon

Experience tracking End-of-Life (EOL) and End-of-Support (EOS) technologies.

bullet icon

Experience in governance, compliance, and reporting activities.

bullet icon

Strong analytical and reporting skills.

bullet icon

Experience with Power BI reporting and dashboard creation.

bullet icon

Knowledge of Windows and Unix environments.

bullet icon

Strong stakeholder management and coordination skills.

Nice to have

bullet icon

NA

Other
seniority icon

Languages

English: C1 Advanced

seniority icon

Seniority

Regular


Job Requirements


Company Benefits

Friendly environment

Enjoy coming to a workplace where you’re treated with respect within a multicultural team.

Corporate celebrations

Take part in fun, international social activities organized for your location.

Mobility Hub

Open the door to new career opportunities by transferring to new projects or teams.

Self-learning library

Dive into a wealth of learning that’s at your fingertips with our vast online library of eBooks and resources.

Work-life balance

Support your (me-time) by setting up a flexible working arrangement.

Employee health and well-being

Take advantage of health programs, diversity and inclusion events and sporting activities to keep you fit and well.


Additional Info

Company Activity

Last active - few days ago

Job Specialisation


Company Profile

Luxoft Malaysia Sdn. Bhd.-logo-image

Luxoft Malaysia Sdn. Bhd.

Luxoft, a DXC Technology Company, is a digital strategy and software engineering partner providing bespoke technology solutions that drive business change in the software-defined world. Our innovative approaches propel business transformation, elevate customer experiences and optimize operational efficiency. Through our comprehensive strategy, consulting and engineering services, we leverage cutting-edge technology...