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This job is about providing tech support for a global bank’s applications, ensuring everything runs smoothly. You might like this job because it combines problem-solving and teamwork in an innovative technology hub in Kuala Lumpur!
Undisclosed
Kuala Lumpur Malaysia, Kuala Lumpur
Full-Time
few days ago
Job Description
Project description
Our Client a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe, and North America, are looking for Consultants to be part of the project.
The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. They work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Malaysia and overseas branches.
The client has more than 80 years of history in the banking industry and is expanding its footprint in Malaysia.
You will be working in a newly set-up technology centre located in Kuala Lumpur as part of Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation.
Responsibilities
Environment & Monitoring Setup:
Participate in the setup and improvement of environment/application monitoring tools (e.g., GENEOS, etc.).
Ensure all environments are up, healthy, and monitored regularly.
Raise alerts and notify the team when abnormalities or issues are detected.
Batch Job Management (SIT & UAT
Open Systems):
Manage batch job setup requests from developers (e.g., RIM).
Validate that all batch job requests meet quality standards:
Adhoc vs. permanent jobs
Job outputs should contain clear error details
Monitor batch job execution and performance.
Consolidate and maintain complete inventory of batch jobs.
EOD Calendar Publishing & Coordination:
Publish SIT and UAT End of Day (EOD) run calendars to project TCOE.
Coordinate with PEMS team for adhoc EOD run requests from projects.
Environment & Connectivity Management
Act as coordinator for environment and connectivity setup/readiness across all applications within the project.
Consolidate and publish environment readiness reports.
Perform timely escalation to Project Managers for delays/issues in environment or connectivity.
Issue Tracking:
Track environment issues using project Jira and ensure timely closure.
Provide status updates to stakeholders and maintain issue logs.
Skills
Must have
3-5 years of experience in Shell scripting
DOS commands
Telnet commands
Batch job handling / monitoring
Application support & maintenance
Environment coordination (SIT/UAT)
Basic understanding of monitoring tools (e.g., GENEOS)
Nice to have
Jira tracking & reporting
ITIL process knowledge
Environment readiness & connectivity coordination
EOD batch cycle management
Knowledge of investment & wealth domain (Core Banking)
Other
Languages
English: C1 Advanced
Seniority
Regular
Job Requirements
Company Benefits
Friendly environment
Enjoy coming to a workplace where you’re treated with respect within a multicultural team.
Corporate celebrations
Take part in fun, international social activities organized for your location.
Mobility Hub
Open the door to new career opportunities by transferring to new projects or teams.
Self-learning library
Dive into a wealth of learning that’s at your fingertips with our vast online library of eBooks and resources.
Work-life balance
Support your (me-time) by setting up a flexible working arrangement.
Employee health and well-being
Take advantage of health programs, diversity and inclusion events and sporting activities to keep you fit and well.
Additional Info
Company Activity
Last active - few days ago
Experience Level
0 - 10 Years of Experience
Company Profile
