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Developer/L3 Support - AS400

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This job is for a Developer in L3 Support for AS400 at a prominent bank in Kuala Lumpur. You might like this job because it involves solving tech issues for ATM systems and collaborating with various teams to enhance banking services!

Undisclosed

Kuala Lumpur Malaysia, Kuala Lumpur

Job Description

Project description

Our Client a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe, and North America, are looking for Consultants to be part of the project

The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance, and planning support and services. They work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising, and standardising technology systems as well as banking operations in Malaysia and overseas branches.

The client has more than 80 years of history in the banking industry and is expanding its footprint in Malaysia.
You will be working in a newly set-up technology centre located in Kuala Lumpur as part of Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation.

Responsibilities
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Provide L3 production support for ATM Host & Statements applications.

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Investigate, troubleshoot, and resolve production incidents and application issues.

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Perform root cause analysis and implement permanent fixes for recurring issues.

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Support ATM transaction processing and statement generation systems.

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Monitor application health and ensure system availability and stability.

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Collaborate with business users, infrastructure teams, and vendors for issue resolution.

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Support application deployments and releases using ALDON.

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Participate in incident, problem, and change management activities.

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Perform impact analysis and support production releases.

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Support testing activities and production validation after deployments.

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Prepare and maintain technical and operational documentation.

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Ensure compliance with operational procedures and service level agreements.

Skills

Must have

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3-5 years of experience in Application Support or Production Support.

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Strong experience in AS400 platform.

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Hands-on experience with COBOL.

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Hands-on experience with RPG.

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Experience with DB2 database.

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Experience supporting ATM Host and Statements applications.

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Strong troubleshooting and problem-solving skills.

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Knowledge of ATM transaction processing systems.

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Experience with ALDON deployment tool.

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Understanding of incident, problem, and change management processes.

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Good communication and stakeholder management skills.

Nice to have

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Other
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Languages

English: C1 Advanced

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Seniority

Regular


Job Requirements


Company Benefits

Friendly environment

Enjoy coming to a workplace where you’re treated with respect within a multicultural team.

Corporate celebrations

Take part in fun, international social activities organized for your location.

Mobility Hub

Open the door to new career opportunities by transferring to new projects or teams.

Self-learning library

Dive into a wealth of learning that’s at your fingertips with our vast online library of eBooks and resources.

Work-life balance

Support your (me-time) by setting up a flexible working arrangement.

Employee health and well-being

Take advantage of health programs, diversity and inclusion events and sporting activities to keep you fit and well.


Additional Info

Company Activity

Last active - few days ago

Job Specialisation


Company Profile

Luxoft Malaysia Sdn. Bhd.-logo-image

Luxoft Malaysia Sdn. Bhd.

Luxoft, a DXC Technology Company, is a digital strategy and software engineering partner providing bespoke technology solutions that drive business change in the software-defined world. Our innovative approaches propel business transformation, elevate customer experiences and optimize operational efficiency. Through our comprehensive strategy, consulting and engineering services, we leverage cutting-edge technology...