AI-generated summary
beta
This job is a Production Support Engineer at a top Asian bank, focusing on Digital Banking apps. You might like this job because you’ll work with cutting-edge technology in Kuala Lumpur, solving challenging issues and enhancing banking services!
Undisclosed
Kuala Lumpur Malaysia, Kuala Lumpur
Job Description
Project description
Our Client a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe, and North America, are looking for Data Engineers.
The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance, and planning support and services. They work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising, and standardising technology systems as well as banking operations in Malaysia and overseas branches.
The client has more than 80 years of history in the banking industry and is expanding its footprint in Malaysia.
You will be working in a newly set-up technology centre located in Kuala Lumpur as part of Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation.
Responsibilities
Provide L3 production support for Digital Banking applications, ensuring high availability and service reliability.
Investigate, troubleshoot, and resolve complex production incidents within agreed SLAs.
Perform root cause analysis (RCA) and implement permanent fixes for recurring application issues.
Support application deployments, production releases, and change implementation activities.
Develop and support application enhancements using Java, Spring, and Spring Boot.
Analyze application logs, SQL queries, and system behavior to identify and resolve issues.
Collaborate with development, infrastructure, database, and business teams during incident resolution and project delivery.
Monitor application health and proactively identify potential production issues.
Prepare technical documentation, incident reports, and operational procedures.
Participate in release planning, production support activities, and continuous service improvement initiatives.
Skills
Must have
6-9 years of experience in application development and L3 production support.
Strong hands-on experience with Java, Spring Framework, and Spring Boot.
Experience working with XML and SQL.
Experience supporting enterprise Digital Banking or Banking applications.
Hands-on experience with Oracle databases.
Experience working in HPUX, Linux, or Solaris environments.
Strong troubleshooting, debugging, and root cause analysis skills.
Experience supporting production releases, deployments, and change management activities.
Excellent analytical, communication, and stakeholder management skills.
Nice to have
Apache Camel (CXF).
Spring Batch.
JavaScript.
JSP.
Unix Shell Scripting.
Oracle WebLogic Portal.
DevOps practices.
Agile methodologies.
Management reporting experience.
Banking or Digital Banking domain experience.
Other
Languages
English: C1 Advanced
Seniority
Senior
Job Requirements
Company Benefits
Friendly environment
Enjoy coming to a workplace where you’re treated with respect within a multicultural team.
Corporate celebrations
Take part in fun, international social activities organized for your location.
Mobility Hub
Open the door to new career opportunities by transferring to new projects or teams.
Self-learning library
Dive into a wealth of learning that’s at your fingertips with our vast online library of eBooks and resources.
Work-life balance
Support your (me-time) by setting up a flexible working arrangement.
Employee health and well-being
Take advantage of health programs, diversity and inclusion events and sporting activities to keep you fit and well.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
0 - 10 Years of Experience
Company Profile
