Manage all aspects of project and change request engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues

Continually manage project and change request expectations while delegating and managing deliverable with team members and stakeholders

Determine the frequency and content of status reports from the project and change request team, analyse results and troubleshoot problem areas

Deliver appropriate and effective executive level communication

Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership and business stakeholders

Process and Delivery Execution

Manage a portfolio of complex initiatives that span one or multiple lines of business

Full project life cycle ownership to ensure successful project delivery

Manage all aspects of the projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives

Prepare detailed project plan for all phases of the project

Ensure assignment of adequate resources to achieve project objectives in planned timeframes

Manage the day-to-day project activities and resources and chairs the project management team meetings

Understand interdependencies between technology, operations and business needs

Manage project scope and changes

Act as an internal quality control check for the project

Manage ongoing quality control and participate in quality issue resolution

Delegate tasks and responsibilities to appropriate personnel

Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables

Ensure that projects and change requests are proceeding according to scope, schedule, budget and quality standards

Manage project and change request issues and risks to mitigate impact to baseline