Job Description

We are a large-scale and professional mobile accessories company in South City Plaza | 我们是 South City Plaza 里规模很专业电话配件公司

We operate Online & offline business | 线上和线下业务

We are Looking for enthusiastic partners to join us | 欢迎充满热情的伙伴加入

We provide a Fun, caring and supportive work environment | 关怀、快乐、互助的工作环境

Lets Work hard, collaborate, and succeed together | 共同努力，一起合作迈向成功！

One day off per week, working hours from 9:00 AM to 6:00 PM.

• Handle customer inquiries via phone, email, or chat / 通过电话、邮件或聊天处理客户咨询
• Resolve customer complaints and issues professionally / 专业解决客户投诉与问题
• Provide information about products and services / 提供产品与服务信息
• Record and update customer interactions / 记录并更新客户互动信息

Job Requirements

• Basic Malay, English, Mandarin / 基本国语，华语，英文
• Good communication and interpersonal skills / 良好的沟通及人际交往能力
• Patient and customer-oriented / 有耐心，注重客户体验
• Basic computer skills / 基本电脑操作能力
• Ability to work in a team / 能团队协作
• Prior experience in customer service preferred / 有客户服务经验者优先

Skills