Job Description

Ready to grow your sales skills while making a clear impact? Join our team and start working with us at M GADGET SDN BHD, a trading company focused on supplying practical gadgets and accessories to retailers and consumers across Malaysia. We care about building honest relationships with customers and helping small retailers stock the right products.

As a Sales Executive you will be a builder of the sales pipeline and customer trust. You will create and scale sales processes that help our distribution reach more stores and online buyers, while keeping the day-to-day simple and effective.

Your Growth & Impact

• Position yourself as a trusted field seller to strengthen retailer relationships and grow repeat orders.
• Elevate your commercial skills through hands-on quota work and regular coachable feedback.
• Expand your network by working across retail, e-commerce, and distributor channels.
• Build a track record of measurable sales growth that prepares you for senior sales or account roles.

Job Requirements

Responsibilities

Sales & Revenue Growth

• Prospect and qualify new retail and wholesale leads using phone, email, and in-person visits to grow the customer base.
• Present product features and pricing clearly to close deals and meet monthly sales targets.
• Prepare simple quotations and follow up until orders are confirmed and invoiced.
• Track daily sales activity and keep pipeline stages updated in our CRM.

Customer Relationships

• Manage existing accounts to ensure timely reorders and healthy order frequency.
• Resolve customer queries about stock, delivery, and product specs with clear, polite communication.
• Collect feedback from customers to share practical product and packaging improvements with the team.
• Coordinate promotional days or bundle offers with retail partners to boost visibility.

Operations & Reporting

• Work with logistics and inventory to confirm stock availability and expected lead times before committing to customers.
• Prepare weekly sales reports and simple forecasts to help the team plan restocks and promotions.
• Use CRM and spreadsheets to maintain accurate customer records and order histories.
• Support trade events and in-store activations when required to increase brand presence.

Requirements

Qualifications & Experience

• Minimum 2 years of proven sales experience in retail, trading, or FMCG channels, ideally within gadget or consumer goods distribution.
• Secondary education completed; diploma or certificate in business or sales is an advantage but not required.
• Comfortable with fieldwork and regular travel to meet customers within assigned territories.

Hard Skills & Knowledge

• Practical sales skills, including prospecting, quoting, and closing deals.
• Familiarity with CRM tools and the ability to keep records up to date; experience with Salesforce, HubSpot, or similar is a plus.
• Proficient in MS Office, especially Excel for simple sales tracking and reporting.
• Basic product knowledge and the ability to learn technical specs quickly for confident product demonstrations.

Soft Skills & Qualities

• Strong communication and interpersonal skills to build rapport with retailers and team members.
• Customer-focused attitude with patience and a practical problem-solving approach.
• Organised, self-motivated, and able to manage a personal sales route and schedule independently.
• Willingness to receive feedback and improve through coaching and regular performance reviews.

Skills