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Shop Supervisor

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This job is for a Shop Supervisor at Madchilli Panmee, Malaysia's top Halal chili panmee brand. You might like this job because it offers perks like free meals and a hostel, plus you'll lead a team to provide great customer service!

RM 3000 - RM 3500

Setia City Mall, Kuala Lumpur

Job Description

šŸŒ¶ļøWho We Are:

Madchilli Panmee Malaysia isn’t just another restaurant brand—we’re building a No 1 Halal Chili Panmee Brand from Malaysia to Southeast Asia.

Why work with Us?

🌟 Join Malaysia’s No. 1 Halal Pan Mee Chain!
šŸŽ Perks: Annual Leaveāž• Overtime āž•Free hostelāž• free meals āž• Free Uniform
ā° 6 Days/ WeekĀ  &45 Hours /Week
šŸ  Mytown/Setia City Mall/ Berjaya Time Square/Central I City
šŸ› ļø Job Responsibilities

Customer Experience:

  • Ensure the shop delivers the best possible customer experience.
  • Ensure customer orders are fulfilled within time
  • Respond to and handle customer feedback efficiently.

Operational Efficiency:

  • Cost Control by control food costs, manpower costs.
  • Ensure hygiene schedules are adhered to and properly documented.
  • Ensure stock levels are adequate and meet operational needs.
  • Stay updated with the latest industry practices and implement necessary changes.

Team Leading

  • Create and manage staff schedules to optimize service delivery.
  • Provide ongoing training to staff to ensure high-quality customer service and operational skills

Job Requirements

  • Malaysian Only
  • At least 1 years of experience in an F&B supervisor role
  • Able to work during public holiday
  • Able to Speak English or Bahasa
  • Has Own Transport and Driving License
  • Strong Customer Relationship Management Skill
  • Proficiency in Microsoft Excel and ComputerĀ 
  • Strong Resposibility

Skills

Restaurant Operation
Chain Restaurants
Stock Management
Staffing Operations
Cash Handling
Team Leadership
Customer Service
Customer Complaint Resolution
Retail Sales

Company Benefits

Petrol Allowance

For the position need travel to shop we will provide transport allowance like petrol & carpark alloawnace

Annual increment

Performance-based salary increment every year

Career Growth

Transparent career progression based on performance, not fav office politics

Free Macbook

Company-provided MacBook after confirmation

Medical Claim

Medical reimbursement for outpatient treatment

Annual leave

Enjoy paid annual leave


Additional Info

Company Activity

Last active - few minutes ago

Career Level

Senior Executive

Job Specialisation


Company Profile

MadChilli PanMee-logo-image

MadChilli PanMee

In 2018, we secured funding and opened in Kuala Lumpur, Sarawak, and Johor Bahru, achieving record sales of 800+ cups daily. In 2020, during the MCO, we launched Yogurt Cow a beverage brand securing prime locations and expanding to seven outlets.By 2022, we had 23 outlets across Malaysia, leveraging new media to surpass 3 million in traffic and 1 million monthly views while refining our chain system and market...