Job Description

Looking to gain real-world experience in customer service and property management? Join us and get hands-on exposure to how property developers manage homeowner relationships and defect resolution after project handover.

What You’ll Be Doing

• Be part of the frontline team assisting homeowners with enquiries via email, phone, and walk-ins.
• Learn how to log and manage defect cases using a CRM / Defect Tracking System.
• Coordinate with internal technical teams and contractors to follow up on repair works.
• Track progress and ensure cases are updated in a timely manner.
• Assist in preparing important documents such as inspection forms, handover files and completion records.
• Support the team in handling customer feedback and basic issue resolution.
• Get involved in day-to-day operations and administrative tasks.

  What You’ll Gain

• Real industry exposure in property development & customer care operations.
• Hands-on experience with CRM systems and defect management processes.
• Opportunity to develop communication, coordination & problem-solving skills.
• Insight into how different departments collaborate in a fast-paced environment.

Job Requirements

Who We’re Looking For

• Students pursuing Diploma / Degree in Business Administration, Property Management, Real Estate or related field.
• Good communication skills.
• Comfortable using Microsoft Office.
• Detail-oriented, responsible and proactive.
• Willing to learn and take initiative.
• Able to commit for 3–6 months internship.

Skills