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Assistant Restaurant Manager

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This job is to assist managing a restaurant, overseeing operations, and ensuring a pleasant dining experience. You might like this job because it involves handling customer feedback, improving sales, and maintaining budget control.

Undisclosed

Permanent, Kuala Lumpur

Job Description

It is the mission and intent of this position that the incumbent will assist to manage the day to day operation of the restaurant. The Assistant Restaurant Manager will also help in creating a pleasant dining environment and experience for guests. 

Administration:
•    Assist the Restaurant Manager with the preparation of capital expenditures 
•    Attend the daily F&B briefing and other related F&B meetings
•    Carry out projects and assignments as requested by the Food & Beverage Manager, i.e. Wine lists, beverage lists, etc.
•    Prepare and control wine and beverage lists
•    Maintain operation equipment in good condition at all times
•    Review the logbook daily and prepares reports on special incidents and complaints

•    Foster positive thinking and motivation within the outlets by giving active assistance and advice on more effective ways of running the outlets
•    Plan in conjunction with the Restaurant Managers activities, promotions, menu implementations according to the annual marketing plans
•    Ensure that all designated action points from daily briefings or bi-monthly operational meetings are being followed by the individuals concerned
•    Ensure that positive working relations with non-Food & Beverage departments are fostered giving cooperation at all times
•    Be aware of and comply with all legislation affecting the operation, including licensing regulations, health regulations and fire and safety regulations
•    Assist the Restaurant Manager in compiling the annual marketing plans and budgets
•    Ensure disciplinary and grievance procedures are properly adhered to and followed
•    Handle customer comments and complaints and take swift corrective action after consultation with the Restaurant Manager   and other department head concerned
•    Be responsible for and accountable for the departmental operating budget
•    Find ways of maximizing and increasing sales and/ or yield (in revenue centres)
•    Find methods of reducing costs without affecting the level of service or product received by the guests
•    Directs and supervises the daily operation, assists the Restaurant Manager with the daily operation, maintain the highest standard of service established by the hotel and helps to ensure that the cost control policies and procedures are followed
 


Job Requirements


Company Benefits

Retirement plans

When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Health and wellness

Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

MOstay package

As a member of the #MOfamily, you can stay with us wherever you go in the world with attractive rates on rooms!

Colleague wellness

Our global Colleague Wellness Week in September is one of the ways we help our colleagues lead a healthier, and happier lifestyle.


Additional Info

Company Activity

Last active - few days ago


Company Profile

Mandarin Oriental Hotel Group-logo-image

Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 40 hotels, 12 residences and 23 exclusive homes in 26 countries and territories, with each property reflecting the Group’s oriental heritage, local culture and unique design. Mandarin Oriental has a...