When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Retirement plans

Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

Health and wellness

As a member of the #MOfamily, you can stay with us wherever you go in the world with attractive rates on rooms!

MOstay package

Our global Colleague Wellness Week in September is one of the ways we help our colleagues lead a healthier, and happier lifestyle.

Colleague wellness

Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 40 hotels, 12 residences and 23 exclusive homes in 26 countries and territories, with each property reflecting the Group’s oriental heritage, local culture and unique design. Mandarin Oriental has a strong pipeline of hotels and residences under development, and is a member of the Jardine Matheson Group.
We have a long and established history, and are proud of our Asian heritage. For over 60 years, Mandarin Oriental has been established as a leader in luxury hospitality, and has a rich and proud history. Our mission, to delight our guests each and every day began with the opening of our flagship property, The Mandarin, in 1963 in Hong Kong.
Source: <a href="https://www.mandarinoriental.com/en/our-company" target="_self">mandarinoriental.com</a>

Who We Are

Delighting our customers
We are committed to exceeding customers’ expectations by surprising them with our ability to anticipate and fulfil their wishes.
Delighting our colleagues
We provide a caring, motivating and rewarding environment for all. We value diversity and bring out the best in our people by investing in their personal development, enabling a fulfilling career with the Group and beyond.
Becoming the best
We are committed to continual improvement and to making a difference every day. We strive to be an innovative leader in our industry.
Working together
We believe in teamwork and we treat each other with mutual trust and respect. By working together cooperatively and inclusively, we all contribute, and are part of, the Group’s success.
Acting with responsibility
We maintain integrity, fairness and honesty in all our relationships and in everything that we do. We support initiatives that sustain and improve the environment and are responsible members of our communities.
Source: <a href="https://www.mandarinoriental.com/en/our-company/our-vision" target="_self">mandarinoriental.com</a>

Our Values

General<ul> <li>To ensure training equipment are set up and training material are ready and placed in the respective training room 15 minutes prior to the training.</li> <li>To ensure that all training records are properly filed and kept updated.</li> <li>To ensure that an effective control system is established to control the booking of the training rooms, training equipment and materials.</li> <li>Ensure effective implementation of the IMS policy and procedures.</li> <li>Ensure continuous training and awareness of the IMS system.</li> <li>Ensure OTPs are monitored and acted upon</li> <li>Identify areas of improvement through CPAR or suggestions</li> <li>Ensure operational compliance to legal regulations and other requirements.</li> <li>Identification of new activities that are in relation to EASI and HIRADC.</li> </ul>Departmental<ul> <li>Assist and coordinate the preparation of colleague’ nomination for Learning &amp; Development plan in accordance with the Hotel’s Learning &amp; Development policy</li> <li>Assist in the preparation of training room facilities for the colleagues requesting the use of the training rooms.</li> <li>To ensure that all training records are input into the Learning Development Information System and to generate monthly reports accordingly.</li> <li>To replenish training materials and refreshment after each training</li> <li>To ensure the cleanliness of the training room after each training</li> <li>To ensure training equipment are set up and training material are ready and placed in the respective training room 15 minutes prior to the training.</li> <li>To ensure that all training records are properly filed and kept updated.</li> <li>To ensure that the Learning and Development notice board is kept with creative and informative related information.</li> <li>Ensure that all training equipment are in working condition and to report to respective departments if any default.</li> <li>To ensure all training materials are updated from time to time.</li> <li>Maintaining close rapport and constant liaison with Training Institution, Hotel and Catering Schools, professional bodies and training consultants</li> <li>To attend hotel Career Fair from time to time.</li> <li>To be able to schedule, conduct interview for trainees, prepare training plan, orientation toolkit and ensure trainees master list are updated accordingly.</li> <li>To be able to conduct trainees &amp; contract worker Orientation monthly.</li> <li>To prepare trainee allowances and submit to Account &amp; Finance timely.</li> <li>To familiar with eLearning system (The LOOP) and able generate report accordingly</li> <li>To able to conduct training</li> <li>To perform any duties that may be assigned from time to time.</li> </ul>

This job is for a Learning &amp; Development Officer who ensures training rooms are set up, records are updated, and training materials are ready. You might like this job because you get to coordinate training plans and interact with various stakeholders.

General 

-To ensure training equipment are set up and training material are ready and placed in the respective training room 15 minutes prior to the training. 

-To ensure that all training records are properly filed and kept updated. 

-To ensure that an effective control system is established to control the booking of the training rooms, training equipment and materials. 

-Ensure effective implementation of the IMS policy and procedures. 

-Ensure continuous training and awarene...

Learning & Development Officer

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Company Profile

Mandarin Oriental Hotel Group