Job Description

The opportunity

The individual supports, manage and coordinate business and technical projects of moderate and large scope and complexity through all phases of initiation, development, implementation and change management.

Responsibilities

• Responsible for managing both technical and business projects delivery end-to-end from initiation to closure phase in coordination with multiple stakeholders

• Conduct analysis to drive business process and project improvements

• Works with stakeholders to define and manage the scope, strategy, requirements and implementation of projects

• Review & facilitate the preparation of business case and ensure its alignment with company strategic priorities and meet the intended business outcomes

• Ensure the assigned projects are completed within budgets and schedules while meeting business objectives

• Identify, analyse, mitigate, document, and control project risks that impede successful project delivery

• Provide effective and regular communication within the project team and to stakeholders, sponsors and management team

• Identify resource needs for the project and establishes roles, expectations, goals with team members, and manages project resource tracking

• Ability to multi-task and assume other roles e.g. business analysis, test management, change management etc.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• University degree in any discipline

• At least 5-10 years of working experience in project management, preferably deep knowledge of Insurance Operational

• Understanding of the local business, key processes and risks: big picture view and on the ground knowledge preferred. Ability to engage other stakeholders as needed

• Good understanding of the financial services industry including the regulatory requirements and development

• Recognized Project Management qualification (e.g. Prince 2 Practitioner, PMP) is desirable

• Strong track record of delivering projects on time and within budget

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.

• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.

• Continuous innovation
  We invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.

• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Job Requirements